66,934 Verified Client Reviews |
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Amazing grey coverageI am used to colouring very often using shop bought products, 4 weeks and usually the Grey's are showing.... however, with this, 4 weeks later and no sign yet. I have delayed my next shipment so saving money already. 0 of 0 people found this review helpful. Did you? |
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Good color but mid shaft and ends very dryI loved the packaging, including the directions. They were very clear. I was happy with the root color. The ends color had a super strong odor and unfortunately left my ends very dry. It also left a thick, almost waxy coating on the mid shaft and ends. 0 of 0 people found this review helpful. Did you? |
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It was okMy natural colour is brown but I bleached my hair and decided to go copper which I love. I've been using box dyes to top up the copper colour but then I saw this site. I really wanted a more browny copper which is what I asked for ..... but sadly my hair is now 2 tone .... a nice warm copper at the top and getting redder as it goes down towards the ends. Theres far to much red in my hair now and it doesn't look good. 0 of 0 people found this review helpful. Did you? |
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Perfect colorI may never return to a salon! 0 of 0 people found this review helpful. Did you? |
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The color is exactly what I wanted...but the product is very harsh and the smell of ammonia almost overwhelming. Although I am happy with the color I do not think I will be ordering from esalon again. ***Update, I use only the finest shampoos and conditioners formulated specifically for color-treated hair but my hair now looks brassy. I have never had this problem with any other color, salon or store bought. I am very disappointed with this product. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCatherine - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Wrong colorI received my color and was so happy to give it a try. yesterday I did and now I have black hair instead of dark brown other than that it’s ok will go back and try to adjust my color if same problem occurs I will not use them again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDonette - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Too much not happy with colorToo much needs to tone down not for me and the gray on my hair already shining threw 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBetty - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Too darkI wrote 2 times That the haircolour is too dark. Nothing has change. When I Look to my recent colour it still is too dark. I don’t want It anymore. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCorinne - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not pleased !!It did not cover my gray and did nothing for the ends. Was so very disappointed!!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTheresa - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Too much red and didn't cover grays?Well... too much red and didn't cover grays-- what was the point? 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMarcy - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |