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not best gray coveragethe reason I am giving only 3 stars is because i was not completely satisfy with the gray coverage and also I want to go lighter since i started with a bleach light color and the first color I used make it really dark. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRocio- We’re sorry to hear that your hair color is not covering greys as expected and darker than requested. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |
Colour not as arrangedthe colour didn't do anything against the red tone, it just made my hair overall darker. It was supposed to give it a cooler nuance but there is still a strong red tone. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosIsidora M. - We appreciate your feedback here at eSalon! We are so sorry to hear that you were not happy with the outcome you expected with our color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Horrible shade of brown that looks hideous with my skintoneI requested a medium bling and sent two photos. The color that arrived was called dark blonde but was truly a mousy Orange 🍊 brown that doesn’t match my ski tone in any way. This product is not anywhere near the product advertised. I feel conned and ugly with this color. I’ve now spent another $40 to get a better product to remove this color. Even the toner as a bust. I bought this for upcoming interview and now I look like cheap, tacky middle-aged woman. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSusan- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
HorribleTheir customer color is not really custom made. I requested so many times that color choice I picked from given colors first time i placed order is not able to cover my grays. Even after I mentioned this to customer rep. they have not updated my color. Totally disappointed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNina- We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Not enoughI love the packaging & color but I’d say my hair length is about 18” & there was not enough to get all of my ends. I’ve been dying my own hair at home for 6 years now so it’s not that I don’t know how to ration the product onto the hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAimee - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
AmazingI colored my hair this evening. This is the easiest and best hair color I have had to date at a salon or at home. The kit was easy to use and the products are top notch! This definitely did not feel like a home kit. I felt pampered! It was truly amazing! I would recommend this to everyone! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great productGreat product easy to use 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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FantasticEasy to apply and the colour is just fantastic. It is most 4 weeks now and I can now see white hair(if you look closely), am not yet goin to apply since I will have my hair permed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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GREAT COLORI LOVE THE COLOR AND MY HAIR IS SO SOFT AN FLUFFY 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ReviewI absolutely love this product! Every single order I have made has been absolutely perfect and caters specifically to my needs and the stylists are amazing to work with. Will only use esalon from now on! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |