66,880 Verified Client Reviews |
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PerfectMy hair had streaks of ginger and yellow hair, now it is perfect, honestly highlighted and got rid of ginger. God send 0 of 0 people found this review helpful. Did you? |
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Crystella Nailed IT!I haven't colored my hair since early March and I haven't colored my own hair in over 20 years. I was super nervous about application and final product because it was a two step process for roots and overall color. My grays are also a completely different texture than my other hair and they were a good 2 1/2 inches long. The process took a while to do, and I had to get my daughters to help me with the back of my head, but Oh. My. Goodness. Your marketing is spot on. Your product did EXACTLY what you claim it will do, and I truly do feel like I just stepped out of the salon. My color is natural looking and my hair feels great. Thank you, Crystella! And thank you, ESalon! I love my hair color! 0 of 0 people found this review helpful. Did you? |
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Custom hair colorEveryone loved the color of my hair!!!! It was just right before my color was gray.. this goes with my eyes and clothes. Thank you Judy theis 0 of 0 people found this review helpful. Did you? |
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The semi-permanent is great for very short hairMy hair is short, thin, and very light brown mixed with gray. I simply wanted the grays to look blond. Although I'm in my 70s I have always been afraid to use permanent color because roots will show so quickly with my haircut. My hair stylist agrees with me and told me to keep doing it this way. I've used eSalon since 2016 and have tweaked the color to be lighter and more neutral. It works very well and is simple to do. The only reason it's just 4 stars is that i wish it would last a little longer. Otherwise it's great. 0 of 0 people found this review helpful. Did you? |
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Great color with few exceptionsAfter the initial dye, my hair became the most subtle red vibrant colour and I loved it... Until the two weeks were over and I had my old boring color back. I understand that red takes a long time to stick, but even with all the care I do and precautions I take, I just wished it would have stayed longer. Amazing kit, the color were great when I had it and the customer service were absolutely incredible. 0 of 0 people found this review helpful. Did you? |
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Loved everything about esalon ..Color was a beautiful dark brown, warm rich, & shiny. However it was almost on the verge of black and since I am so fair skinned it almost made me look washed out. Otherwise, this whole experience has been amazing. I recommend to everyone!! 0 of 0 people found this review helpful. Did you? |
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Pleasantly surprised!My brassy grown out highlights were making me feel miserable! Hair is now back to glossy natural, much better 0 of 0 people found this review helpful. Did you? |
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Great turn outTakes just a little more time then store brought but well worth the time. 0 of 0 people found this review helpful. Did you? |
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what happenned?i put color on my roots and left it on for 45 minutes. i did not wash my hair for 3 days. after about a week i had only washed my hair twice. the color has completely lifted off my roots at the hairline above my forehead. i had to use the powdered root cover up that i usually have to use after a few weeks w the drug store box of dye i sometimes use. i am extremely disappointed . The first esalon color was awesome. i dont know what happened but it was actually worse than the box dye i use... please contact me...i really dont want to post this review but could not find a way to contact you...thanks- Tracy 2 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsTracy - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Lots of changesI have been using eSalon for 7 years. This is my first bad experience. I did not receive a shampoo or conditioner packet in my "kit". The gloves were blue medical looking gloves, not the fancy feeling white, pink, or other fun color, which broke when I put them on. The developer was a different color (opaque white vs clear white) and the smell was very strong and stung my eyes. Lastly, I color my hair every 3 weeks and use the root treatment and ends refresher each time. When it is time for my color, 3 weeks after the last color, my ends are VERY faded - I would say 2-3 shades lighter. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsLinda - Thank you so much for sharing your feedback. We are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. We want to make this right and will be reaching out to you shortly. Not to worry- you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |