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Good productI think this product is very good 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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This is the future right here!I love everything about this. What initially enticed me was just the concept of it. Being someone who’s been in beauty school, it’s cool to see people are able to do this stuff at home now, but the salons are still a part of the process. Everybody wins! I also loved taking the hair exam and figuring out which formula was best for me. Everything is very detailed and thorough. The shipping and planning of everything was hella fast and they have it set up so you can re order for cheaper! So then when I got the product, I was so excited everything was in a pink box and then packaged in smaller pink boxes. I got a cute little box of gloves along with my personalized hair color kit that HAD MY NAME ON IT LIKE SUPER CUTE. The directions on the kit were so detailed and thorough that I really doubt anyone would mess it up. I also purchased their red tint shampoo and that’s hella as well. Just all around super happy with this site and it’s products and I will be returning every 4 weeks until further notice!! :) Ooh not to mention I went from blonde to red head and it looks AMAZING🧡 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love the custom color set!Everything you need to color your hair. The color I wanted was perfect. It matched my original hair color perfectly! Detailed instructions and videos made it easy to use. I had never colored my hair before> let alone on my own. Was a good experience for a first timer. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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SuperAlles toll gelaufen Die Farbe hat lange gehalten und war super Das Haar fühlte sich sehr gut an wie vom Friseur nur leider zu teuer für mich ansonsten finde ich es toll 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Two different colors on ends & rootsIt seems obvious to me my ends are brighter than my roots plus two inches past my roots. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJanelle - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
ordersI would liketo cancel my orders I don't want anymore at this time I will let you know when I am ready again 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great hair color.Bad customer service so i decided to cancel my order. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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lack of coverage - confirm stop future ordersmy hair is very thick and your product did not cover all that I needed. Hate the smell, hated the feeling of the product on my head 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLori - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Wrong colour again.I have now tried eSalon three times and every time there’s been a problem with the colour not covering my greys, fading or red tones which I absolutely do not want. I thought I’d be third time lucky but no, my hair was so red and way darker than it should have been. I’m pretty upset with really bad hair and scabs all through my scalp. I thought I could save some money but it’s not worth it. I’m going back to my hairdresser. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosVictoria C. - Thank you for your feedback! We’re so sorry to hear that you felt the color was not the shade you expected and did not cover to the extent you needed it to. We also apologize for any inconvenience caused during the application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Wrong shade, quick fadeColor was much darker then what was ordered color faded drastically after 3 washes 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSadie - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |