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Custom Color Set
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66,818 Verified Client Reviews |
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No velvet tone seen at all, not even subtle!Not really happy with the outcome as no velvet tone seen at all. My hair just looks like darkest brown with a hint of red at top/root which was ok, even though I didn't plan to have red tone, but the rest didn't have any velvet tone at all! I chose this option as I really like that tone. I noticed that the color diagram for bottle 2 shows quite a large portion of velvet but not sure if it was because the dark brown was too strong that overpower the velvet tone or the time instructed was not long enough (only 10 minutes for bottle 2). Is there any way we can fix that? 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKieutrang - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Where’s my color??It never came!! It’s been over a month!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLisa - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
OK, not great.I was excited to try this but I am pretty disappointed. First I called customer service about my order because it looked like it was just sitting at USPS and the person who answered was just plain rude, no other way to put it. I did get my colour a few days later and tried it last night. Overall it was easy to use and the instructions are well written. Here is what is not good- 1. This is most definitely not made for long-haired ladies. There was nowhere near enough colour to cover my hair and I can see where I ran out. So if you have long, thick hair, beware, you will not get enough product. 2. There was no shampoo or conditioner in the box. Not a big deal, I used my own, but don't advertise it if you don't plan on putting it in the box. 3. The ammonia smell is pretty bad. I am going to give this one more try, but as a first experience, I have to say less than good. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKathie - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Love it!The products exceeded expectations. My hair feels healthier than when I go to salon. I think I will continue even after pandemic. Easier than sitting in a chair for 2 hours 0 of 0 people found this review helpful. Did you? |
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graysmy daughter applied my hair color using a smudge technique. she has a talent with hair and did a wonderful job applying the dye. it looks great! it covers most obvious grays but is still natural looking--a definite improvement 0 of 0 people found this review helpful. Did you? |
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Colour kitFantastic product. Kit really easy to use and great quality. The colour is lovely, though may tweak it a bit next time. Overall a wonderful experience and SO much better than buying off the shelf. A life saver especially during this lockdown period. Thank you Esalon . 0 of 0 people found this review helpful. Did you? |
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My color is amazingI love that I can change to a little lighter or darker in color. Everything is in the box, easy to use, amazing lasting color. 0 of 0 people found this review helpful. Did you? |
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I was skeptical-it is fabulous!!Love the custom hair color! Better than my salon! It gives me golden dimensions to my hair like when I was younger. 0 of 0 people found this review helpful. Did you? |
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LoveBeautiful color & shine 0 of 0 people found this review helpful. Did you? |
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greatwas perfect 0 of 0 people found this review helpful. Did you? |