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Caused hair to fall from root; 50% hairlossI gave this product 2 stars because the color has been on point each time and the stylists are very responsive. But coloring it every 5 weeks has caused me to lose half of my hair thickness. Before COVID I had really thick healthy hair, now it’s falling out in large clumps after I dye it and continues to fall out for several weeks following. I am 25, with dark brown hair and have white hair showing around my part, and face. I’m at a loss ... I want to conceal my whites but the significant hair-loss has scared me. This is my last dye for 6 months ... converting to brown powder root spray .... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosShannon- We’re truly sorry to hear that you have had hair loss since using our hair color. In general, a person will typically lose up to 200 hairs a day. If you feel you have been losing significantly more than this, you may have had an allergic reaction. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
Color did not match the paper version formula at all.I keep trying but this time based on the color wheel formulation I thought we had found the one. Nope. Roots at dark brown were lighter than that then I did get fee inches of dark brown blending to a orange color. It was suppose to be copper but the dark brown did not look like it was a natural fade to the ends color. This just isn't working so far. Sorry to say if you want a plain color all thru hair then you're in luck. But if looking for that multi dimensional shiny hair. Good luck. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCathy- We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Best Experience EverI was sooo nervous about using my kit.. I Purchased My kit 09/02/2020. I put it off and put it off til finally I just did it!! Colored My hair 10/23/2020. I'm soo Happy with the out come.. I will NEVER buy over the counter hair color again.. My colorist Is Jessica she did an Awesome Job!!! I'm looking forward to my next Kit. The Gray coverage is amazing!! 42 de 45 personas encontraron este comentario útil. ¿Y tú? |
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Love this ColourMy hair has always been a problem when it came to the colour fading over time, particularly in the summer months. Then my dark brown turned into a terrible orange shade of brown. The eSalon colour is the first product that made it through the sunny days with very little fading. I am also pleased with the fact that I have absolutely no skin reaction. I have used eSalon colour twice now and have been happy each time with the overall outcome and the grey coverage in particular. I can highly recommend eSalon to anyone who wants to colour at home with a product of professional quality. Thank you everyone at eSalon for the great service you are providing. 6 de 6 personas encontraron este comentario útil. ¿Y tú? |
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Love it!My hair color has never looked this good. I am happy I found esalon! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Color is great!The colorists do a great job mixing my color. Once I was able to return to my stylist she asked how I was coloring my hair. I told her and she said it looked really good and healthy. I'm still coloring it at home. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great productGenerous portions. Love it and the gloves! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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My e salon color is so vibrant.My hair feels so good after coloring. My hair looks so shiny and healthy and it last thru the month. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I love it !I'm very please with the products it covers my gray hair very well ! the services are fantastic , & yes I recommend eSalon ! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Colour lasted longer than store bought colourI was really happy with my colour. The colour at my roots lasted longer then the store bought colour. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |