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Blonde not redhead.I like the product, very pleased with the delivery of the product and price. My color is turning out too red. I’d like more blonde . Not strawberry blonde. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKatrherine - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Customized ServiceIt was so easy to have eSalon help me fix my color! I was happy with the results and sent in a picture and they had even more ideas. While I miss going to the salon, I don't miss the prices, this has been a learning lesson, but they've been there every step of the way. I tried a competitor first and was very unhappy with the coverage and especially the color. I'm sticking with eSalon! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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It was goodThe color did cover the grey on the roots this time but it didn't seem to make them the medium blonde 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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It is really closeIt is a little lighter than what I am wanting but I feel appropriate for summer. I am going to ask to go a shade or two darker for the fall. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Pretty happyI love the color and it did well covering my grays, just wish the color didn’t fade so quickly. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Mauvaise tenueBien qu ayant rallonger le temps de pause après un shampoing les racines sont de retour!!! c est tres bien de me proposer une coloration gratuite mais je ne sais si je dois me laisser tenter .mon adresse :mar falaise 42 bd de la france libre 29160 crozon.DE plus moins de produit donc impossible de couvrir la totalité de cheveux 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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TOO TOO TOO DARK..IT CHANGED MY ACTUAL COLOR...IT CAME OUT BLACKIT CAME OUT TOO DARK 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDanilsa - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Red when I specifically asked for it to not be red!I asked for color that was NOT red. I ended up with red roots. Ugh! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMonica - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
not happy with productThis is the second time that I use this product and I am not happy. The color is not what I expected it was much darker then what I asked for. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosReyna - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
so dark. I will not be buying this againThis did not come out as light brown but almost black with a red tint, my least favorite color is not on my head. It does not look natural, my hair looks bad and I am going to have to go get it professionally fixed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMary- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |