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Custom Color Set
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66,772 Verified Client Reviews |
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Awesometook some review and alteration, but the color team was fantastic and got me the color I wanted! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLaura- Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Adjusted colorFirst color was great and covered grays but wanted to go a little darker. My colorist adjusted it and now I have the perfect shade!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAlicia- Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Colour Still darkI reqested The colour to be lighter and it still gave me the same result 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsShorouq- We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Perfect colorThe directions are clear and easy to use. The color matches mine perfectly. My only concern is it would have been good to know that the application brush is only included with your first order. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsKathy - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Color was excellent.I went a shade lighter and it it is much more flattering. It’s a shame there is only 1 pair of gloves now. I ended up using a second pair I had because reusing the one pair for both parts of the process wasn’t going to work. 0 of 0 people found this review helpful. Did you? |
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Last color I orderedSecond adjusted color products, still not providing enough gray coverage and doesn’t last the 4 weeks. I’ll try it one more time. 0 of 0 people found this review helpful. Did you? |
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ColorLove, love, love my color. Just a bit too dark. I come from a long line of redheads but didn't get the red hair. What I did get was very dark brown hair with beautiful red highlights. I want a shade or two lighter brown, no red. No matter what I do, that red comes through on its own. 0 of 0 people found this review helpful. Did you? |
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Excellent hair colorLove hair color but do you something to help cover very stingy grey hairs 0 of 0 people found this review helpful. Did you? |
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I want a refund!!!I requested a revision to my hair color several weeks ago. My last kit was supposedly revised. It was NOT. The color is still not right. It still does not cover greys. There was not enough product to cover my ends. No one seems to read and really do anything. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDawn - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
June colorThere was less grey coverage as normal. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTracey- We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |