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Custom Color Set
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66,754 Verified Client Reviews |
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Copper ColorColor: instead of ash blond the color outcome was copper/ orange. Coverage: although I had the color applied very carefully by a friend who is a hairdresser, the coverage is sub par. Many grey hairs not covered. Color did not last 4 washes. After 3-4 washes the color was all faded. I’d be happy to add a photo for demonstration before and after 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCristina - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
BadI asked for a deeper red..nope..nope.. nope 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJan - Thank you for your feedback. Your comment was received by your colorist! Your comment will be reviewed prior to your order date, and they will adjust your formulation according to your request. If they have any questions, they will reach out to you. We'd like to remind you that you're currently signed up for our Plan with a frequency of 12 weeks). Your next order is set to bill and begin processing on AUG. 26, 2020. Thanks for choosing eSalon! Please let us know if we can assist you further. |
UnhappyHave yet to receive my first order or my resend. I'm very disappointed. As I said per my last email, please cancel my account & refund any money paid to esalon. Thank you CCuellar 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCecilia - We´re very sorry to hear you have not received your order. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Dye darkened my hair instead of lightening itI ordered medium brown natural golden dye and got dark brown natural golden dye that somehow made my hair darker instead of lighter. Would not recommend and have had better experiences with storebought box dye. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMira Z. - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
First time home colourFantastic colour, very unsure at first about home colouring. Instruction very easy to follow, more enjoyable experience than letting a hair dresser do it. No boring sitting around salons with-out-of date year old magazine. Now onto my second order and gone shade lighter. Hair colouring is not just for women. Let's get rid of the culture that hair colour is for women. Everybody can enjoy the experience of a new hair colour. 0 of 0 people found this review helpful. Did you? |
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Love this product!The color is perfect, easy to apply, reasonable price, and everything I need is thoughtfully included! Don’t hesitate to try it! 0 of 0 people found this review helpful. Did you? |
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Love ItThe co;or was more then what I thought, it is an awesome, product and I will not go to a salon again. Can't wait to share 0 of 0 people found this review helpful. Did you? |
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Perfect colourI wasn't ready to go grey but wanted to go lighter. Fantastic advice on the lightest colour without bleaching. The set was packaged well with really clear instructions. Loads of comments on how natural my colour looks. 0 of 0 people found this review helpful. Did you? |
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First attempt. Colour rich copper brown.Fab fab fab!!! I love this. Colour is rich and covered grey. I am 56/7. So happy feel 10 years younger. Shampoo and conditioner is lovely. Hair feels so healthy and strong and yet soft. I am so delighted. Thank you! X 0 of 0 people found this review helpful. Did you? |
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Beautiful color!The color is just as I requested. With Covid19, I've had to rely on store bought color. This is definitely saion quality with depth and full saturation. Very happy! 0 of 0 people found this review helpful. Did you? |