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Custom Color Set
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66,754 Verified Client Reviews |
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Perfect ColorThis formulation was just as good as what I had been getting at the salon. No longer need to pay salon prices!! 0 of 0 people found this review helpful. Did you? |
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Best color everIt was just the color I was looking for. So easy to mix and apply. Thank you for making my hair look so great 0 of 0 people found this review helpful. Did you? |
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As close to the salon as you can get at homeFirst off the presentation of how the kit comes is absolutely perfect. This may seem like a silly thing to mention, but it really shows the quality of what you’re getting. I felt like I was using salon grade dye while mixing the developer and color before I started. Very happy with my final color also. One and only complaint that I have is that the stain guard, stain remover, shampoo, and conditioner had added artificial fragrance. Being that I have allergies and reactive skin to these types of scents, I would have appreciated an option for either fragrance free or something more natural. The fumes from the dye (which were expected—it is hair dye after all) along with the artificial fragrances were too much for myself. 0 of 0 people found this review helpful. Did you? |
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Hair colourLove it. Matched to perfection. Wouldn't let me give it 5 stars. Site only letting 1 star annotations so ***** 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSharon - We're so happy to hear that you're enjoying the Custom Color Kit! We truly value your feedback and look forward to hearing from you again in the future. |
I like the colorI like the color, but this time when my order arrived the developer formula had a leak and some of the developer was missing. 0 of 0 people found this review helpful. Did you? |
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ColorLike everything would like a little less orangeness brassiness. 0 of 0 people found this review helpful. Did you? |
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Missing Shampoo and Conditioner packetDid not receive Shampoo and Conditioner packet on this order. Instead received a sample of another brand which is not even for color treated hair and was not enough to cleanse the dye out. 0 of 0 people found this review helpful. Did you? |
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Product never arrivedMy first order arrived after over 3 weeks, which although irritating was manageable. My second order was the same. My most recent order has been over a month and still hasn't arrived. I've been given a refund with no hassle, but I am disappointed that i cant use the product as I found the quality to be excellent. What's the point of a subscription model of business if you can't use a reliable delivery service? 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsAlison - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Did not like this productThis product has far too many steps and is extremely messy and time consuming. I canceled my account and will go back to Madison Reed. Much simpler, less messy and great results 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMarylynn - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help. |
Not a great shadeSent picture and still not good. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJudi - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |