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Custom Color Set
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66,736 Verified Client Reviews |
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Color did not really takeUsed this product 2 wks ago and it did not take as well as I thought. The greys are still visible and the color not as vibrant. I do see parts where the color took ,but not like I thought it would. Should have taken pic before I had my hair braided 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsStephanie - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
I asked to cancell my account..please cancell my account. I asked before and still more was sent and I was charges again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTrish - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. Keep an eye on your inbox for more details. |
Did not meet requestColor did not lighten my hair or cover gray as requested and it turned my brown hair red. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAmy - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Did not work for mePlease I don’t want to receive any of your products anymore , thank you 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLeonor - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Not at all the color I orderedI wish I could attach pictures. I ordered dark brown intense pearl. (Dark brown with purple) My hair is red! No hint of purple whatsoever! Super disappointed. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMelissa - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Love having my color delivered to my door.Love the color and love having it delivered. Mails seem to be running slow right now due to global issues (Not the company’s fault) —and I also appreciate e-salon customer service in helping to make it right when a Color shipment went missing for three weeks. 0 of 0 people found this review helpful. Did you? |
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Custom colorVery happy with the results, covered the gray And with tool kit made applying color easy. 0 of 0 people found this review helpful. Did you? |
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Love my colorMadison Reed is easy to use, doesn't small and really covers my grey 0 of 0 people found this review helpful. Did you? |
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Just what I wantedI’ve been trying for awhile to get my hair stylist to give me this color and it has never quite come out. This is just what I was going for and my hair looks and feels healthy. 0 of 0 people found this review helpful. Did you? |
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Great color!Danielle did a great job! 0 of 0 people found this review helpful. Did you? |