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Custom Color Set
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66,736 Verified Client Reviews |
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Easy to doThis was easy to do at home. 0 of 0 people found this review helpful. Did you? |
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Love the product, but had problems with applicationI love the color the hair color advisor recommended. The product didn't hurt my fine hair and actually gave me more body. I have short hair and am a "certain age". I would love to see a video created for those of us with short hair and less flexible bodies. 0 of 0 people found this review helpful. Did you? |
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PerfectNever disappointed in my color! 0 of 0 people found this review helpful. Did you? |
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love it!I was afraid to get my color darker, because my grays could be more visible, but this is another thing!!!!! My hair is dark, with minimum gray (90% less!) And i look younger! 0 of 0 people found this review helpful. Did you? |
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Excellent customer serviceLoving this service. Unfortunately the shipping can be a bit lengthy if ordering for Canada. So please take this into account. I have found the communication with the colorists top notch. I have had to tweek my colour a couple of times and have found the online and phone in help line excellent. 0 of 0 people found this review helpful. Did you? |
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WOW!As one who has spent 35 years going to a salon to have hair colored, I was terrified to do it myself. My uncolored hair is very gray (just about white) and after letting it grow out about 3-4 inches, I decided the gray wasn't for me. After researching options, I liked that eSalon developed a system to match color based on providing a picture, completing questions, and having stylists on staff to answer questions, so I took a chance. When I did a strand test, the color was too light and barely covered the gray, so I called eSalon and spoke with Heather who helped to determine that the color formula needed an adjustment. She also took the time to ask about my previous salon experience with color and reviewed the picture of my hair on file as we spoke. She explained why an adjustment was needed and sent out a complimentary new color kit to try again. Also, since my gray was so grown out, she sent a little extra to ensure I would be able to cover it all. I will need a little more practice doing it myself, but the color is amazing! It matches the base color of my ends (I had highlights), it is shiny, it penetrated my gray, and after 3 weeks, it has not faded! My expensive salon color always faded after a few weeks despite using shampoo for colored hair. I love that everything needed to color was in the box (instructons, shampoo/cond., 2 pairs of gloves, brush, and bottle). I am high risk for COVID, so going to the salon is not an option for me. Thank you eSalon for the wonderful product, support, video, and availability during this time. I don't see spending so much money on color at a salon ever again! :) 0 of 0 people found this review helpful. Did you? |
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very durable and did not fade Smell very minimal I thought.purchased twice, but now have a new hairdresser who wants me to try hers. I will this next time so as not to rock the boat, if you know what I mean, but she is open to using e salon. We will see , has not happened yet. 0 of 0 people found this review helpful. Did you? |
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Strawberry BlondeI really liked the color. The only thing I would change is more color because I need it for overall coverage not just for my roots. 0 of 0 people found this review helpful. Did you? |
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I love thismy hair color never looked so gorgous 0 of 0 people found this review helpful. Did you? |
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I hate it! i am asked twice to remove the red..../NOT PLEASED RED AND GRAY 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPaula - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |