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Custom Color Set
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66,713 Verified Client Reviews |
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Love it!My salon hairdresser agrees that she could not do a better job. 0 of 0 people found this review helpful. Did you? |
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2nd time around is much betterThe first color was awful and caused me to have to use baking soda to try to remove it. The 2nd time was a very close match to my old color. The reason for the 4 stars is that I’m two weeks out from color and I’m starting to see silver streaks coming through. 0 of 0 people found this review helpful. Did you? |
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Great colourLove the colour and instructions are easy to follow. Only problem for me is getting it on the back of my head - old age makes it more difficult. 0 of 0 people found this review helpful. Did you? |
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Shampoo and Conditioner sampleYou sent purple packaged samples, barely enough for my mid length hair. Color fades by 3 weeks although roots are still OK 0 of 0 people found this review helpful. Did you? |
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In LoveI’m so in love with esalon. The only down side is that I didn’t know about it sooner. 0 of 0 people found this review helpful. Did you? |
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No gray coverage, not 100% satisfied with color resultI wanted to love this and followed the instructions carefully. Unfortunately, I got NO gray coverage with my formula and what was supposed to be a cool neutral blonde, was very warm and a bit brassy. So disappointed... 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKaren- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not a charmThird time was not the charm. 😂 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLinda- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Didn’t cover GrayI asked for over 2 months to add something to cover they gray and go back to Medium Blonde and it wasn’t ever done. So after the 3 rd order I canceled. Melody 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMelody- We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Great product \ not loving the colorLove the product and how it makes my hair feel but the color is still too dark. Cannot use this color formula again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMaryann- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
HaircolorDecided to quit coloring. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAngela- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |