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Custom Color Set
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66,713 Verified Client Reviews |
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I finally have the perfect colorAfter just three boxes, I got the hair color that I wanted. For some reason, every time I went to a beauty salon it was very difficult to get a good hair color for me. But with esalon, I just need to tell the colorist very little instructions. A little bit lighter, and more cooper, and that was it. I am in love with my color. Thank you 0 of 0 people found this review helpful. Did you? |
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2nd orderThis set was an adjusted color. It blended wonderfully and coverage was much better!! The color is very pretty. Thank you! 0 of 1 people found this review helpful. Did you? |
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New color mix perfect!My 1st order was a bit darker than i wanted cause i just said i wanted medium golden brown. No ones fault but mine. and order made more to what i wanted because i told them what changes i wanted. I am looking forward to order number 3! 0 of 0 people found this review helpful. Did you? |
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After three monthsI have been using e-salon three times. I like the color, it fits exactly what I asked for. I like the packaging and ease of mixing. I find the process itself difficult when you’re doing it on yourself. And I regret not having anyway to contact one of the colorist team member when you have a specific question. 0 of 0 people found this review helpful. Did you? |
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Color is perfect!I absolutely love this hair color. Unlike others that are very popular (MR) my color doesn’t fade. The other popular one had horrible root fade after 2 weeks. It was bad. This color stays true till I need to cover my new growth. The only problem I’ve had was not receiving 2 pairs of of gloves. I only received 1 pair my last 2 orders. I would definitely recommend this product to anyone wanting great hair color 0 of 0 people found this review helpful. Did you? |
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ColorIt was easy to use but the Ash color did not work for me, it turned out on the golden and a little brassy side. It still looked good just not quite what I hoped for. My natural color is a dirty blonde with a little gray, it did remove the gray. 0 of 0 people found this review helpful. Did you? |
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I like it, but...I like it, and it was easy enough to do, except that I got it on the fabric shower curtain when getting into the shower to rinse it off. Nothing beats going to the Beauty Shop, but I am 73 and I'm not ready to go out among people who might have Covid-19 germs. 0 of 0 people found this review helpful. Did you? |
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HelpDyed my hair last night and after 3o-35 minutes when I washed it, the roots and part of the side were light red and the rest of my hair was brown with reddish as I wanted . I don’t know what to do to fix it. It is very noticeable. Do I need to go a little darker to cover. Help please I have dyed several times with no problems but this time it’s horrible. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDonna- We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs, and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out, and giving us a chance to help you reach your color goals! |
Color didn't workEven though I followed the instructions, the color didn't last as far as covering my grays. The color only lasted a few days, it faded way faster than promised! The pharmacy bought colors lasts longer on my grays! So canceling my future orders. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMarissa - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
My blonde to brown was awfulMy hair had a full head of very blonde highlights making me look very blonde. When I ordered my things for eSalon, they said because my hair was so light, in order to go darker I would have to use a filler before I applied the medium brown color. When I did my step one over my extremely light hair, I waited to five minutes and it was almost black! Crying, I did what the box said and used the step two color application. It was a gold tinted color. Then I realized, THEY MIXED UP MY LABELS ON MY STEP ONE AND STEP TWO. So I look like I put my shiny blonde hair in black tar that was muddy and had no shine. Also, the brown isn’t even near the correct color. Awful awful 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDelaney - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |