|
Custom Color Set
|
66,713 Verified Client Reviews |
|
Sort by: |
|
Root touch upEasy to apply but difficult to get all the spots. Colour nice but not right for me 0 of 0 people found this review helpful. Did you? |
|
Love the product!Love the product it’s amazing but sadly I keep choosing the wrong colour....., 0 of 0 people found this review helpful. Did you? |
|
Good grey coverage, lovely shampoo and conditionerMuch better grey coverage than before. Love the shampoo and conditioner. However, my visit to my hairdresser is necessary as my hair was previously heavily highlighted and is now light blonde at the roots and slightly darker elsewhere. My next colour may be my last, as I find it very difficult to colour my hair on my own. We will see. 0 of 0 people found this review helpful. Did you? |
|
Great hair colour.Gt hair colour. 0 of 0 people found this review helpful. Did you? |
|
Good colorHard to change it though😥 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsDennis - Thank you for reaching out to us here at eSalon! Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
quality decreesthe quality decline 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsMonica- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
The color is pretty good, but...The color is pretty close to what I want, but for the price, I would like it if they actually included two pairs of gloves like the packaging states. I didn’t receive the little packages of shampoo and conditioner, either. What gives? 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsJill - Our medical professionals on the frontlines need gloves more than ever before. That's why we've decided to temporarily reduce the number of gloves included in your Color Set from two pairs to one pair. To help, we've donated over 100,000 medical-grade gloves to hospitals in urgent need, the Greater Los Angeles Veteran's Association, and CareMore Health. We appreciate your support in the coming weeks and want you to know we're all in this together. A note from your colorist: Before you color, take a read through your instructions. Instead of switching to a second pair of gloves, simply rinse off your first pair with a little soap and water, then color on. |
Rubber GlovesBoth times I've received my order I was suppose to get two pairs of gloves and I only got one. It would be much easier for me to do my hair if I had the other pair. Everything else about my color kit and process was great. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsPatricia - We’re truly sorry that our color kit did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Not enough colorNot enough gray coverage and not enough to bring down to my ends 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsMarina - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Wrong shadeVery disappointed, completely the wrong colour, this was my third purchase and was confident this would be perfect however it was dark auburn not copper as previous. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsJulie E. - Thank you for your feedback. We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |