66,689 Verified Client Reviews |
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Many years overdue but...I may have forgotten to review this but there's NO WAY I will EVER forget the absolute satisfaction and pleasure I received from esalon's fast delivery and flawless coverage and beautiful color of my first ever order from them! Not to mention the tremendous cost savings of this vs getting my hair done in the salon! I absolutely loved it! 0 of 0 people found this review helpful. Did you? |
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Love itReceived many compliments. Love the color. 0 of 0 people found this review helpful. Did you? |
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Perfectly naturalEasy directions and you get a great turn out, color lasts, covers naturally and gives real dimensions as well as flattering tones. 0 of 0 people found this review helpful. Did you? |
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PerfectM color had been tweaked and came out perfectly. 0 of 0 people found this review helpful. Did you? |
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Perfect!I did order the purple shampoo to avoid brassiness, but the color still looks great and I love it! 0 of 0 people found this review helpful. Did you? |
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Missing parts of the kitI really like the product but last order I did not receive a brush and only one pair of gloves , which made it very difficult. I wrote to you but no reply I don’t think my hair came out as well as it could have 😐 0 of 0 people found this review helpful. Did you? |
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Loved the redI loved the red ... but you still have yet to give me my “want” ... I WANT ALL MY HAIR RED not just the roots . As I have repeatedly mentioned, I colored my hair BLACK so all except the regrowth is black and I don’t want that... I need THAT black STRIPPED OFF... hear me please! So far all I’ve received are BANDAIDS... NOT MY WANT.... HELP PLEASE 3 of 6 people found this review helpful. Did you? |
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Good colorI was only given one pair of gloves though. Putting the pair back on was hard! 0 of 1 people found this review helpful. Did you? |
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Not for meTo be completely fair, I did not give them a chance to adjust the color. After two roots touch ups my hair started looking brassy (I have mostly whitish gray ashy blonde hair, going for blonde). My stylist is seeing clients again (after the COVID shutdown) and I prefer to have someone hands-on adjusting my color. This was a lot more reasonably priced than she is, and convenient to have shipped to me. But I really didn't want to have to make adjustments and hope they got it better this time. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsPatricia- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
BrassyThe hair color of Ash blonde is too brassy. I will cancel subscription if not fixed 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsAmy- We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |