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Custom Color Set
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66,689 Verified Client Reviews |
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ColourIt is a lovely product and is very easy on my hair and scalp. No sensitivity at all. 0 of 0 people found this review helpful. Did you? |
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awesomeI absolutely love this color 0 of 0 people found this review helpful. Did you? |
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GreatGives my hair a lovely glossy look and covers the greys!! 0 of 0 people found this review helpful. Did you? |
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new colourThe first time I tried eSalon, I wasn't thrilled with the colour. So they sent me a new one and I loved it! 1 of 1 people found this review helpful. Did you? |
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Not received my color as promisedIt has been over 3 weeks since the order was shipped, still no color Very disappointed! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsYvonne - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Best at home hair color I’ve used.Used Féria for years but color would always fade before next color (usually 6 weeks). Even salon color had a tendency to do this. (For $75/pop I was not happy!!) Started using eSalon and, once my color was perfected, I’ve had nothing but good results. I’ve had complete strangers compliment me on my hair color and ask where they can purchase. Sorry! My color is specific to me! I don’t mind paying the extra in comparison to drug store color. It comes to my door, I can adjust shipping schedule if need be, and my hair (long) looks great!! Plus, they include ALL the items I need in my color box to successfully do a great job. If you haven’t tried it, give it a whirl. You will love it!!!❤️ 2 of 4 people found this review helpful. Did you? |
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Great colorI love the color but I been getting gray really quick so I decided to go completely gray do u sell pewter color? 0 of 0 people found this review helpful. Did you? |
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GreyDidn’t really cover grey in front. My hair also feels too dry 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsJenn - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Didn't cover my grey 😣It got my roots however my Gray's are still Gray's. I did everything I was told to do and you can still see my gray. Not very happy about that! 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsRenee - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not happy with price increase after first orderHappy with my colour but don't know if I'm willing to pay £15 + £5.95 for shipping. It was not clear that the price went up after first order which was £9. I can't cancel as my order is on route. I'll try it once more and make a decision whether to cancel or not 🤨🤔 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsColleen O. - Thank you for reaching out! There are a lot of options for you with eSalon. If you decide to place an order through an eSalon promotional offer, you’ll also see information about our recurring service during checkout. You can also choose single shipment options if you would like. The advantage of our hair color plan is that do you receive 20% off of every order. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |