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Custom Color Set
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66,689 Verified Client Reviews |
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Easy to doEasy to do, leaves your hair with a lovely shine 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsClaire D.- Thank you for your feedback! We are so thrilled to hear that you like our personalized hair color. We appreciate you taking the time to try it out, and to share your experience with us. Please keep your eye out for an email from us for your next steps! |
Great Haircolor and customer serviceReally appreciate everything about this company. The only reason I did not give 5 stars is because my "kit" has not included the small brush used to apply the hair color. When I tried to order one to come with my next set, which I don't mind paying for since it costs less than $2, the response was that it was already included. But it has not been included since the first order. Otherwise, I will use this product until I get tired of doing my own hair color but ESalon is saving me a ton of money. Thank you. 0 of 0 people found this review helpful. Did you? |
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ReturnedI returned this order. I prefer to go to the salon to have my hair done. 0 of 0 people found this review helpful. Did you? |
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ColorThe color on my latest shipment was much darker than the first which I liked better, it had more golden tones to it. 0 of 0 people found this review helpful. Did you? |
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Hair is so important!OK so on Zoom constantly during the pandemic-this is no time to let nature take over my hair. I was really happy with the color and I am not particularly talented applying it. When I went back to my "person" as much because I missed her as the need to get my hair done-actually more. she had to admit it looked pretty good. And you know that means great! 0 of 0 people found this review helpful. Did you? |
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Color is darkI guess I didn’t do a good job picking a brown with red highlights. My daughter did the process for me and the directions were exact. My gray up front is coming through looks like a blond streak, my daughter says that is because gray is tough to hide. Thanks N 0 of 0 people found this review helpful. Did you? |
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not covering gray/white rootsroots not taking color 0 of 0 people found this review helpful. Did you? |
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Gets better and better!I have now used eSalon three times. The first time, color was a bit dark. I let eSalon know and they adjusted the color. With the second application, color was right, but I didn't do a great job -- lots of gray still showed, especially in the back. The third time was the charm -- great color, good application and lots of compliments! 0 of 0 people found this review helpful. Did you? |
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Great color but terrible chemicalsI loved the color and communication from the stylist. The product also shipped quickly even though I didn't pay extra for them to expedite my order. The service was excellent. However, the chemicals were far more potent than any dye I've used before. My partner could smell the dye from multiple rooms away. My scalp felt like it was burning, and I had difficulty breathing. I couldn't open my eyes when I washed it out because they felt like they were burning. Of course all dyes have chemicals that are arguably toxic, and everyone's body reacts differently to different formulas. But I definitely can't use this dye again, and I'm hesitant to recommend it to others. Of course, you might have a completely different experience. I wish I could achieve this color without the pain and toxicity. I guess I'll have to try henna in the future! 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsSara- Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Never got itNever got the package. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSamantha - We are so sorry you did not receive your last Color! We want to make this right and will be reaching out to you shortly. Keep an eye on your inbox for more details. |