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Custom Color Set
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66,689 Verified Client Reviews |
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Not enough colorI have long thick hair which I’ve said numerous times, can someone let me know how to cancel these? I have half my hair dyed missed a large area and ends are not the same color by far. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMegan- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Great loved itWish the color would stay longer on my gray hairs . Seems to not last as long as rest of color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDiana- We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Not GreatVery upset, I will never use this product again! I waste of time and money. Extremely dissatisfied. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBridget- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
I've been using your color for seven years.I've always been very happy with the results until the last coloring, which damaged my hair. I also notice that you changed the conditioner which seems to make a huge difference in the softness of the colored hair. Not sure if this was what made the difference but there was noticeable damage. Is there any way to bring back the old shampoo and conditioner or can I purchase it? 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMargaret - We’re truly sorry that our conditioner did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Want my money back pleaseI have very light blonde hair and my strand test color came out an orange/dark gold hue, so will NOT be using eSalon again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKaren- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Perfect New Color!My colorist adjusted my color and the new color is just perfect! It has the right amount of red and is very vibrant! The hair color kit has just the right amount of color for my long hair. The instructions are easy to follow. In less than an hour my gray is covered and my red is back! 0 of 0 people found this review helpful. Did you? |
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Great productActually bought the product and held onto it ,for a month, before I convinced myself to try it.I was extremely pleased with the outcome, and pleasantly surprised at how easy the process is. 0 of 0 people found this review helpful. Did you? |
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Gorgeous Sexy...says my husbandI am absolutely in love with you e salon. I have always used a hair salon and paid a fortune for my color upkeep. But now with e salon I choose every time what I want, when I want it and my hair looks better and is healthier than it's been in years. Another plus is how easy it was to do my own hair in the privacy of my own home. I took control like a boss yall. 0 of 0 people found this review helpful. Did you? |
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Love thisAbsolutely love receiving my custom colour every month. Yeah I know colouring your hair can be a bit of a chore but when you have the perfect colour it’s something to look forward to. Love my shiny colour and it lasts too. 0 of 0 people found this review helpful. Did you? |
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Perfect shade matchI asked for my color to be adjusted to match how my hair lightens in the summer. I couldn't be happier. The color blends perfectly. 0 of 0 people found this review helpful. Did you? |