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Color Set
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67,076 Verificado Comentarios de clientes |
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Nothing like the colour requested!Followed the instructions step by step and sent in a photo and description of my desired colour which was an auburn. I specifically said I do not want it red. So now my hair is very dull looking and red - like someone has coloured it with a crayon. I didn’t even take up the offer of a free replacement it’s that bad! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCharlotte H. - Thank you for your feedback. We're so sorry to hear that you are disappointed with your hair colour. Our eSalon Colour Happiness Guarantee is something we always stand behind, and we will work with you to have your hair looking is very best. We have reached out to you via email to remedy this situation. Please keep an eye on your inbox for more details. |
RecommendI chose a color and wasn't sure about the outcome and sent a message to my colorist. I had explained the best I could on the color I had in mind and she nailed it. I love the color and it is very pretty. Very pleased with my colorist and my color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect color!I’ve had to adjust my color a few times due to medication changes causing my hair to constantly change. Esalon has kind, attentive, and amazing colorists. I absolutely love this new color and feel much better about my hair. Thank you! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Not sure why, but color was differentI have been using the same color set for more than 2 years, so I do know what my tone looks like after I retouch it every 6 weeks. However, this time I am not sure why the color is different, darker but it didnt cover grays the same way either! So odd! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Melissa, Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Love itContains everything you need 👍 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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HaarfarbeLeider habe ich eine allergische Reaktion von ihrer Haarfarbe bekommen. Ich dachte ihre Farben wären besser als die in der Drogerie gewesen, aber leider doch nicht. Ich möchte in Zukunft nichts mehr bei Ihnen bestellen. Tut mir leid, liebe Grüße aus Ulm, Ungaro Anna Pia 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHallo, Es tut uns leid zu hören, dass Sie nach der Verwendung unserer Produkte eine allergische Reaktion hatten. Ich melde mich bei Ihnen per Email und Ihnen die weiteren Schritte mitteilen. |
The best colour!I am veey happy with colour and product itself. I was using Loreal dye for many years. This product is way better in quality, so not only colour. I see my hair is back in volume and softer, silky as years ago.. 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Nur zu empfehlenMehr als zu Frieden, ich hatte große Sorge da mein Ansatz schon weit raus gewachsen war und die Highlights vom vorigen friseur verschiedene blond töne hätten ,und alles wurde wieder einhaltlich in einem sehr schönen braun marghonie Ton, ich glaube ich war nach dem selbst färben oder friseurtermin noch nie so happy 🥰 Vielen vielen lieben dank Romina 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Loved my new colorI asked for my color to be slightly lighter with golden highlights and it is perfect. Thank you. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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UnhappyMy greys did not cover were back within a week and it was way darker than I was expecting looked too black 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNatalie B. - Thank you for your feedback! We're so sorry to hear that your hair colour was darker than expected and didn't cover the greys. We want to work with you and have your hair looking is very best. We have reached out to you via email to remedy this situation. Please keep an eye on your inbox for more details. |