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Custom Color Set
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66,516 Verified Client Reviews |
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Got order I don't wantThis was charged without my consent still trying to organise return, do not recommend I have posted on Facebook advising people not to fall for this scam. Sent a mail saying do not deliver 0 of 0 people found this review helpful. Did you? |
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not happy with the quality of the productwhite hair visible already after the second wash 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Vera! We are sorry to hear your greys weren't fully covered. Please check your emails, we got back to you to help you further. |
Waste of time!This hair dye was supposed to be a dark brown/purple color, which is what it looked like it would be after mixed and applied to my hair. Instead, it literally did nothing. I followed the directions provided, but all of the color washed out when it was time to rinse. Complete waste of time and money! I would not recommend! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKyra - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Great ColorThe color looks great! I am pleased that this dye has no harsh smell. I have sensative skin and esalon products have not caused any irritation. 5 of 5 people found this review helpful. Did you? |
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FabulousI love everything about it!!♥️ 2 of 3 people found this review helpful. Did you? |
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Great colorGreat color except the grey roots were copper and the rest mahogany red. Add more red to the root color so roots are not orange and the rest red and will be good. Love the mohagany red 0 of 0 people found this review helpful. Did you? |
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Custom ColorThe color is exactly what I wanted. It covered up most of my gray hair and evened out the overall color of my hair, bringing out the highlights. Thank you! 1 of 1 people found this review helpful. Did you? |
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Did not cover grayI have grays around my forehead and my biggest issue is covering them. Well this didn’t work either. And my hair has a very red tint to it when the color was brunette. I can get the exact same result for half the price at the drug store. Very disappointed 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTiffany- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Didn’t really cover my greys and I have dark hairIt hardly covered my greys 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Michelle! I'm so sorry to hear it didn't cover your greys. Please check your emails, we got back to you to help you further. |
My hair came out blackI was hoping for cherry brunette hair bits pretty much just black with sort of purplish black roots. It’s much darker than I’d hoped. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsOlivia - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |