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Custom Color Set
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66,818 Verified Client Reviews |
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MY SUBSCRIPTION WILL NOT CANCELI HAVE CANCELLED THIS SUBSCRIPTION TWICE AND STILL BEING BILLED FOR COLOR I AM THROWING IN THE TRASH! FRUSTRATED!!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAmy - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Needs more brightnessLooking for more brightness and tones. More red as well 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsStacy - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color wasn’t rightI wanted a more purple color. Unfortunately no purple came out in this at all. It just looks like dark brown 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMelanie - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
GraySo again my gray was back with in 2 weeks. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMary - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
NEVER RECEIVED THIS ORDERDon't waste your money. I have been waiting for going on 10 days and have not received my order. Now I'm trying to get my money back. Not satisfied at all. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKaren - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Started out goodThe first color set I ordered was excellent, lasted a long time and was the color I wanted. The last two only lasted a few weeks, gray came out the first week and I was paying twice as much for the inferior color. Definately not worth what they charge. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTamara - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
colornot happy with the color 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDiana - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Nice colorI love the color, but I need more conditioner since I have dry hair. I have curly dry hair and need to condition my hair often. I would love to have more conditioner added to color kit to aid the hair after coloring to add moisture. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDelicia - We’re truly sorry that our color kit did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Just okayI was super excited about a custom color little did I know it wasn't what I had hoped for. The process was cool with the colorist and what not. The color I wanted was a mix between light brown and medium brown with no red or brassy color. What did I get but a light reddish brown hair color so I'm not sure if I'd try this again or not. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCourtney - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
I like my product,,Customer service is horrible. My questions do not get answered or I receive a response that does not answer the question asked. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDanelle - We’re truly sorry that our communication did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |