66,844 Verified Client Reviews |
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ColorMeKindaLOVE U GUYS & GALS !!! YOU ROCK & ROLL !!! I’m in love with my personalized box, BUT, first-time around, my ‘SHAKE, BAKE & TAKE’, did NOT do my gray roots very well, and/or, had lacked in all-over richness, dimension and coverage. Your Customer Service Rep, (Johnny), and/or, one of your ‘Color Doctors’, (Jennifer), were just ABSOLUTELY AWESOME in following up with me, with such a HUGE SENSE OF URGENCY in such an EXCELLENT and TIMELY MANNER, and PATIENTLY EXPLAINING and providing me with all the alternative ways to resolve my questions and concerns !!... I LOUDLY APPLAUD and appreciate YOU - Thank you for the FANTASTIC CUSTOMER SERVICE; Couldn’t believe some of the website consumer reviews, until experiencing it for myself - WOW !!! ...It’s so refreshing to witness your optimal turn-around time and expertise in customer satisfaction... Not too many corporate businesses out there anymore with such precision in making people feel highly satisfied and KEEPING them happy ! So excited this 2nd time around, in reaching my desired results and I DO THANK YOU for issuing me an account/color credit and working with me to get it right...Can’t wait to get my 2nd box ! 0 of 0 people found this review helpful. Did you? |
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CopperI like the color but needs to be lighter. 0 of 0 people found this review helpful. Did you? |
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GoodThe color was good. It colored all of my hair, which is saying a lot because I have really long hair and usually have to buy 2 boxes of store bought color. I liked the color, it's all evenly colored. The only thing I didn't like was how overwhelming the chemical smell was. 0 of 0 people found this review helpful. Did you? |
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Need to a tiny bit darkerBit darker. Ever do slightly 0 of 0 people found this review helpful. Did you? |
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Custom ColorThe custom color was pretty spot on but bright in the beginning. The color application was challenging to do myself. I have in the past done my own hair but never the roots then secondary color on the ends. It was overall a good experience. 0 of 0 people found this review helpful. Did you? |
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finally got brave and tried it.I finally got brave and applied root color. had a lot of color left over...is that right?? Was I suppose to apply all of the color? I only applied to my roots. Was I suppose to color all over??? 0 of 0 people found this review helpful. Did you? |
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I like this color but:It doesn’t cover the grey completely and is a bit orange as it fades at roots 0 of 0 people found this review helpful. Did you? |
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Well adjustedThe first set of color I received was way too little mermaid red after emailing the consultant The second color was perfect thank you esalon. 0 of 0 people found this review helpful. Did you? |
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ColorLasted a long time 0 of 0 people found this review helpful. Did you? |
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Great productI love the color but my free brush was not Included and the bottle technique missed a few spots. 0 of 0 people found this review helpful. Did you? |