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Custom Color Set
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66,844 Verified Client Reviews |
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Red and pink not copperMy hair is red at the roots a kind of mahogany in the middle and pink at the ends 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsErin - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Don’t recommendThe color match was great. It did not last very long at all. I started out telling them I need something for stubborn greys and they didn’t send something to cover that. When I let them know, they sent another one free that covered them better. However after about 3 washes (with color safe shampoo and conditioner) neither dye lasted. Store bought dye lasts longer. Paying more at a salon for it to last and cover good is worth the money. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsEmma - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Not worthyI am gtg more whites after using the color set and it fades in two weeks not happy with the color although I am using from months now but not gona use again 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNabila - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection in the future! |
Not for meDoes not cover my gray. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsWinsome - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
gray coveragemy grays are showing after only a week. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDebra - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
The color does not have enough red in itI'm not really happy I got disappointed there was not enough shiny red in it. I'm hoping that they can adjust it to my liking, I really do 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMonique - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Not happyDrill nor getting the color correct Im not happy at all 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsVenesa - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Severly Dried My HairI'm not satisfied with the product . I have been coloring my hair for years never had my hair be severely dried It took a month with several deep conditioning treatments for my hair to be some what normal. I want to cancel the services. The tools to color my hair are amazing 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMagdalena - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Orange roots, and left over dyeGot Orange roots.. ..and left over dye for last step, got HOT (is that normal?) 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLucia - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Fades fast , inconsistent colorColored 1 week ago color.has rapidly faded and and blochy due to two bottle methods. Big no canceling and moving to Madison Reed. Sister did color co by Loreal was nice and has stayed we color 3 days apart. Very nice coloring. Mom used Madison Reed color is beautiful. ( Soap and conditioner stank. ) I like the box and the packaging with my name and everything. Cute I wanted it to work. Just didn't. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAva - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |