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Color didnt take.All the work (long process) and now I'm back to buying box dyes from grocery store! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosVictoria - We apologize that you were disappointed by the results of your color application. Since you expressed that you were unhappy, a member of our Color + Care Team reached out to offer a complimentary reformulation to better suit your needs. When you indicated that you did not want a reformulation, we processed the refund you requested instead. Again, we apologize that you were dissatisfied with your experience. |
Not quite dark enoughHoping my feedback helps with my next delivery and the results are closer to what I want 2 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEm - We're sorry to hear that your color came out lighter than you expected. We have received your request for a darker brown with deep red undertones. Your colorist will review your comments and adjust your formulation and/or instructions for your next order before it ships. If your colorist has any questions, they will reach out to you. We look forward to crafting your custom reformulation. |
Clôture du compteBonjour, Je souhaite clôturer mon compte définitivement. A ce jour le 15 août 2025, merci d’effacer toutes mes informations. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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custom colorTrying to cover varied gray/whites to favorite shade of childhood as my dad was a ruddy redhead and mom was brunette. As older child, I had light brown w. auburn highlights..... my brother got the red hair! You are closed here@ 5pm E while ordering @ library. All I want is the flex plan with all over color, NOT just roots! Please adjust formula accordingly as on reduced income from $32K alimony loss and job hunt @ 66. Thanks 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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GoodGood but would like it more black 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Très contenteAprès la première commande je suis très contente les nuances non désirées ont été couvertes ! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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HaarfarbeTop, aber teuer! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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The color was great, but...I love the color! It's perfect. However, there are still greys that didnt color completely. So im afraid ill have to go buy some dye and I wont be able to match this color, which I love, but Im thinking I may just have to re-dye it. I dont want to re-dye it i truly love this color!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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New hair colourChuffed to bits 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Amazing colourAmazing colour, easy to use. Great step by step guide. The only downside for me and I am being PICKY is the colours are just not quite bright enough for me but still love it! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |