66,880 Verified Client Reviews |
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Love it!I have had many compliments on my color every time I re color I have someone mention how much they like the color. The one thing is it doesn't last longer than three weeks barely. Is there a way to have it not fade as quickly I feel like 2 weeks and I am waiting impatiently for the next shipment. Otherwise love the custom color. 0 of 0 people found this review helpful. Did you? |
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Great productsI have been an esalon customer for several years and I love the products and the service and have recommended it to many friends. I have been very happy with the results and get frequent compliments. Before I get on to the next part of my review I want to stress that I am very happy with esalon and have no intention of leaving. However, I am disappointed with the redesigned packaging and branding. I am a seasoned art director/graphic designer and in my professional opinion the new design is not an improvement - not aesthetically or functionally. The original branding concept “Love” was much better and more contemporary. The new packaging of the shampoo and conditioner, look too similar and are hard to open. The tear off tab does not leave a large enough opening. I also preferred the old bottle for the color, I found it easier to pour into the activator. I also think it is unnecessary to have a separate box for the gloves. Fortunately the packaging and the design have nothing to do with the quality of the product and the results . 0 of 0 people found this review helpful. Did you? |
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New packagingThe new packaging of the shampoo and conditioner is worse than the old packaging. It does not tear open at all with wet hands. I had to exit the shower to find scissors and get my floor wet in order to open both packages. The old ones were hard enough to get open but these are mucc worse. The products are fine but the packaging did not need to be changed to something worse. 0 of 0 people found this review helpful. Did you? |
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Product Great/Packaging Not So GreatI absolutely love your product. I will not purchase off the shelf hair color any longer. I noticed the new packaging. It is nice and I appreciate that is uses less resources. I do want to point out that the bottle that the developer came in leaked during shipment. It also leaked when I was mixing the product in the bottle and leaked when I was squeezing it onto my hair line. I got it my face. I don't know if I just got a bad bottle but I wanted to point it out in case there is a quality issue with the bottle. Otherwise I am a devoted customer and love how gentle your product is on my coarse hair. 0 of 0 people found this review helpful. Did you? |
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ColorA little too dark but loved the product 0 of 0 people found this review helpful. Did you? |
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Love itI got a lot of compliments on my hair color it’s really the color I want little darker then what I want but to cover my gray hair it’s perfect .. I have one comment my hair is thin I can use one bottle for 2 times it’s a waste to through the rest of the bottle where I have some left if only I can use it for 2 applications would that be an option or once I open the bottle I have to use it all ? 0 of 0 people found this review helpful. Did you? |
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GreatIt was perfect. Unfortunately, I spilled some if the developer for the ends color. I still applied it but it wasn’t as uniform but I think it was that spilling and my concern about leaving it too much time. In this case I wonder why should I do? 0 of 0 people found this review helpful. Did you? |
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It's an updated meMy hairdresser has been doing highlights that are more tone on tone without bleach. My hair is in very good shape. But, the grays are moving in and the highlights just didn't suit my skin tone. I was also paying $150 for color that just wasn't working for me. I've used the custom color once and love how fresh and shinny my hair is now. Gray is gone! I just look brighter and younger! I'm happy! 0 of 0 people found this review helpful. Did you? |
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Color matchWhile I really liked the kit, the color was nothing like I was expecting. I choose violet, and my hair is brown with a hint of red. Update: They are sending a kit to adjust my color, fantastic customer service! 0 of 0 people found this review helpful. Did you? |
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wow!I just want to say how amazed I am with the colour I achieved with the esalon colour set. I ordered it ages ago (march?) but was building up courage to use it! Today is the day. The application was easy- great step by step instructions, the shampoo and conditioner sachets are great however please please please can you work on the sachets themselves? They're probably most of the time opened in the shower where hands are wet or a bit slimy from taking the gloves off and I ripped the conditioner sachet and had the smallest hole ever to squeeze the conditioner out (teeth are not working here either), so needed to really struggle to get the conditioner out :D this would be my only suggestion. Also, do you do other size gloves? On the box it says "size M" but if I could select size XS that would be awesome! well done and I am looking forward to more :) loving the new look of your packages too. thank you team esalon! 0 of 0 people found this review helpful. Did you? |