66,880 Verified Client Reviews |
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The exact color I wantedColors usually turn red on me and I get called " the red head"; grrr. This had not done that. Thanks. 0 of 0 people found this review helpful. Did you? |
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Good colourGood result, but quite hard to add to hair without help from someone 1 of 1 people found this review helpful. Did you? |
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Hair color is different from beforeMy hair dresser noticed that the color i've been receiving lately is different from before. The color is a darker brown and less red. She also noticed the packaging is different from before. Did they do something different to my color? 0 of 0 people found this review helpful. Did you? |
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HighlightsTo be honest I did not use the highlights because for one it was being discontinued and two loved my base color without it 0 of 0 people found this review helpful. Did you? |
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eSalon nailed it!The short review: The color was perfect, the instructions and videos made the process so easy, and customer service was great from beginning to end. The long review: I have colored my hair at home for half my life (I'm 55) and have used the same drugstore brand for almost all that time. Over the past few years, I've been switching all my beauty and personal care products to cruelty-free. Hair color was my last, and hardest, switch. I researched for the last couple of years, and nothing ever sounded good enough to make me confident in trying it. Then I ran across eSalon. I'm so glad I did! I filled out my profile, placed my order, and received an email a couple of hours later (how is that for personalized customer service?!) asking some questions for clarification. I said that I wanted to match the color I was currently using as closely as possible, and gave the details of that brand and color along with a picture. When the kit came, everything I needed was right there in the box. I had also ordered the color tools and cape, so I was all set. I did have some trouble with application and made a total mess, but that was my own fault. I have very short hair, and the videos give recommendations to use the bottle for application and not to bother with the clips if hair is too short, but I wanted to try using the brush and clips since I bought them. All I did was make the process more complicated and way messier, so next time I will just use the bottle. At least I'll still get use out of the timer! Other than that, I didn't have any problems with application. And the results were perfect! My color is very close to what I had, only better! My husband loves the color on me, and so do I. My hair is soft, super shiny, and the color is scrumptious. Thank you eSalon. Please don't ever change, because you've got the perfect product and customer experience! 1 of 1 people found this review helpful. Did you? |
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Nice productsShade is complimentary to my skin color and what I had desired. However gray coverage is not the best past a week of coloring.. 0 of 0 people found this review helpful. Did you? |
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Color me happyI love this color, especially the first couple of weeks, the color really stands out. My hair is healthy from Esalon products, unlike other hair color products which make one s hair feel dry, processed and like doll hair. It does last a bit longer than other products, 6 weeks versus two weeks to a month. I guess the one thing that I don't like which I don't think reflects the company completely, is that the stain guard and color remover takes some of the color from my hair. The last time I colored my hair the stain guard although a couple of inches or so away from my hair, took color from the sides of hairline when it was time to rinse. Although, I don't want to walk around with color on my face and neck, etc. it might be better to do that than lose color within a week. I also would love for the color to last at my root line more than a few weeks. 1 of 1 people found this review helpful. Did you? |
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color matched but color was not long lasting - replaced and now it lastsColor matched very nicely. However, color did not last, maybe less than three weeks before the greys started fading back. I wash my hair twice a week. I received a replacement hair color kit with modified instructions. I tried it about 6 weeks ago and the color is staying intact so I edited my review here. I still love the color. Thanks for making it right! 1 of 1 people found this review helpful. Did you? |
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Pleased but expected golden not red undertonesI ordered a medium brown (golden) color but I ended up with more red undertones. It’s pretty just not what I expected. 0 of 0 people found this review helpful. Did you? |
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NiceGood color, just not covering all grays. 0 of 0 people found this review helpful. Did you? |