66,903 Verified Client Reviews |
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I Love this place!My prior hair color product that I have used for over six years was recently discontinued by the manufacturer, I was born a bright copper redhead and I am now totally gray. I always loved the color of my natural hair, but I started turning gray in my very early forties, It forced me to start having it dyed back to my natural copper red. Fast forward to 2021 and suddenly copper red hair dye color goes extinct. I couldn't find it anywhere and I was in a panic! Thankfully I found eSalon! Daniellle has matched my color perfectly. Life is good again! Thank you, Danielle! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBrenda - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying your custom hair color! We look forward to the next opportunity to delight you! |
Color changedRequested less brassy and better gray coverage. Just colored my hair and it was to dark from the last time. Not sure what changed? Please let me know what happened. Thanks Cheryl 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsCheryl - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
What GreyIt’s been a life saver since I’ve found this great color for grey hair! Compared to the few I did try, this was by far the best my hair looked, felt,& cover up I’ve used! I just wish it would still a little longer lol …! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Talana! We’re sorry to hear that your hair color is fading faster than you expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your next order will be updated to ensure we meet your needs! Thanks again for your feedback! |
VolorLove the color, don't want to change a thing! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHey Robin! This kind of feedback is very rewarding. We're so happy to hear that you're enjoying your customized hair color! We look forward to blending your next color on January 31st ( : |
Roots need to be more like ends.The roots need more red buy the overall color turned out beautifully. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRachel - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
The colour I have always wanted!A spot-on hair colour formulated just for me - exactly the shade I wanted! It has faded a little since I dyed it, but the end result as of now is perfect. 0 of 0 people found this review helpful. Did you? |
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Amazing productThe product doesn't damage your hair like the store brands 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJennifer- Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
ColorCovers my gray and last for a few weeks. I had to quit buying it because the price has really went up. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDeanna - We’re pleased to hear that you’ve enjoyed your custom color! We truly value everything our clients’ say and we hope to continue helping you find hair perfection! |
The best color!!I have been coloring my hair for 35 years. Hated the smell, seemed harsh to my hair and the way the color would start fading after a month was ridiculous! And the prices in the salon just not within my budget at times. Almost 2 years ago I went and had my hair colored at the salon and just thought there had to be something better. My hair was a bit dry, not shiny or healthy looking and had thinned a lot! I saw an esalon add and thought what have I got to lose. Filled out the quiz and waited. Loved that everything I needed was in the kit including two pairs of real gloves(not the weird kind you get in a box color) and even a sticker so you can hang the instructions on the wall! The color was just perfect and the more I used it the better my hair got! My hair regained the thickness, is shiny and has body it didn’t have before! I am almost 60 so you can only imagine how thrilled I am. I recommend esalon to everyone I know. It truly has changed my life! Thank you esalon! 5 of 6 people found this review helpful. Did you? |
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Response From Our ExpertsCindy- Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Beautiful colorMy review is really a 3.7. The white is shining through everywhere on my roots. It looks so much better than it did before and the effect looks natural enough. Perhaps I had a misunderstanding of what it would do. The color is amazingly beautiful. I will be continuing to use eSalon next month. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Janine, thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. Our team will adjust your formula for better gray coverage and your next order will begin processing on December 28th. We are excited to continue working with you! |