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Custom Color Set
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66,880 Verified Client Reviews |
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Great product, wrong colorEasy to use, doesn't seem damaging. The color it deposited was even and nice, it was just very very similar to my current color, not what I was expecting. Be very clear when ordering! For me it was hard to find an image to match my natural hair color-- this may have been where things went wrong. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDanielle - We're sorry that your color turned out differently than you expected. We have reviewed your account and see that your colorist has received your feedback and processed a complimentary reformulation formulated to even out your color, per our Satisfaction Guarantee. Again, we apologize that you were unhappy with your results and hope to receive your feedback on your reformulation soon. |
Too dryingAwesome customer service and web site 0 of 0 people found this review helpful. Did you? |
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GreatLove my hair colour 1 of 1 people found this review helpful. Did you? |
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Great delivery timeI have been coloring my hair for along time , color i received was not bad, maybe i was not clear about my own hair color. Loved the shampoo and conditioner the condition of my hair after using was good. Great delivery time 0 of 0 people found this review helpful. Did you? |
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Still had greying around the front of my hair/forehead.Can't wait to try again 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMabel - We're sorry that your most recent formulation did not provide the coverage you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |
Good colorVery profesional i like 0 of 0 people found this review helpful. Did you? |
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perfect mixthis customized Hair Color is exactly, how I want my hair to look like: rich and shiny color , gentle to hair and Skin in a perfect size. I have very short hair, but it's no problem to split the content and mix it two times, thanks to eSalon and their top service! 0 of 0 people found this review helpful. Did you? |
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Wasn't exactly what I wantedI'm looking forward to the next color 0 of 0 people found this review helpful. Did you? |
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Great for covering the gray!I love the natural ingredient make-up of this product and how it is so easy to use. It covers up the gray really well and keeps it covered for a good week to two weeks depending on your hair type I would assume, but well worth the small investment. 0 of 0 people found this review helpful. Did you? |
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GreatGreat product. Didn't fade!! 0 of 0 people found this review helpful. Did you? |