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Custom Color Set
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66,866 Verified Client Reviews |
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Great Product!Color was perfect, better than salons. I'm a redhead, and there was no brassiness or fading. Texture was soft and smooth, not stiff like some over-the-counter products. My grays are resistant, so I'll need to keep the color on longer than instructed for better root coverage. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMiki - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
First time customerHello, I found the product very easy to use and the amount just right. I have long hair down middle of my back, it’s fine but a lot of hair to work with. There was more than enough to do the job, I used to have to get 2 boxes to cover before. Instructions were great and colour perfect. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMichelle- Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients’ achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Custom colour setEasy to apply even coverage and excellent shiny result 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKaren- Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
GREAT COLOR!!!!I love the color and product was easy to use. I was very skeptical about buying a hair color product on line but I am so pleased. I will not be going back to the salon for my color. THANK YOU e-salon. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKathleen - We're so happy to hear that you're enjoying the Custom Color Kit, We truly value your feedback and look forward to hearing from you again in the future. |
I like my color after 3 shampoo🤔Hi eSalon i love your customer service . I felt this was a win win in the end an thats what matters ? Yes an No depends on whom you ask do i want to see great color asap or after 3 shampoos? The color did. blend. Great with my white( no Grey's) hair but i didnt like color right away. Maybe ethic hair reacts different ( have nothing but color on my hair) so maybe something to look into great product. If you have patience. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMs. Flo- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
5 stars!!!I loved it! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJill- Thanks so much for your feedback! We love being able to help our clients’ achieve beautiful, salon-quality results at home. We appreciate you sharing, and Happy Coloring! |
NeutralI was expecting a little more lightening to happen since before doing this color application, my hair was natural and not dyed. This basically just toned my hair warm. I’m not upset, the box is well packaged, very clean, easy to follow instructions. The products smell good (for dye), and feel like great quality. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLacey- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Hair colourExcellent quality product easy to follow instructions I am delighted with the results This is 5 star ***** 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsZainab B. - Thank you for your feedback! We are thrilled to hear that you are happy with your Color. We appreciate you taking the time to try it out, and to share your experience with us. Nothing makes us happier than hearing we were able to make your Hair Goals a reality. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Not the colour I was hoping forI have just used my first esalon colour kit which I found really easy to use. The instructions were great and easy to follow and I’m pleased with the condition and feel of my hair after the colour has been applied. The colour I have is not exactly what I wanted as there is far too much gold tones which on light brown hair looks very ‘orange’ in sunlight and glows. I asked not to have gold tones but to have ash. I wanted a much flatter and natural colour. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJenny - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
ColorI expected my color to be more ash/platinum blonde. I have toned it and using the toner shampoo. It has to much brassiness to it. I would like to use color again but how can this be adjusted? I do love the shine it gave my hair. My hair is baby fine and the color seemed pretty gentle as apposed to color kits I have used before. Thank you. Kathy 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKathy - We’re truly sorry that our color did not meet your expectations. Unfortunately, we cannot achieve a platinum blonde with our hair color at this time. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |