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Custom Color Set
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66,880 Verified Client Reviews |
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Unfortunately Didnt Work :(I am a natural blonde with dyed blonde hair and some old highlights, I was quite scared with the ash in the colour chosen it would turn my hair green. Unfortunately, my hair is now orange, :( roots look almost bleached lmao. definitely not the ashy grey colour i expected. ESALSON, in general, seems amazing all the stuff I got for the small price I paid was more than generous. The shampoo and conditioner smelled AMAZING, by far the best smelling conditioner I've got with hair dye. Wondering how long demi-permanent lasts hoping the orange isn't going to be a thing. :) 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBrooke - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Harsh on my hairI used eSalon for a couple of years and found my hair becoming more dry, brittle and less shiny. I tried eSalon color care conditioner and still had dry hair. I went back to the salon for my color and my hair is so much healthier. It is shiny, has more body, and no longer dry and brittle. You get what you pay for. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGenevieve - Thank you for your feedback. We apologize for the disappointing experience you had with our color. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Not at all what I expectedI thought I was getting a medium brown with medium copper tones. I love the brown. They nailed the that. The copper was so vibrant and intense. I am very bold, but WOW! I almost ran to the store to get some brown to tone it down. I am going to shampoo again tomorrow and hope the copper settles down. I am definitely going to change up my color. The hair color itself was wonderful. I was a little nervous as it seemed thin when I poured the developer and color out of the bottles. But as you mix it become very smooth and easy to work with. I am definitely going to give it another try to get the copper toned down. 0 of 0 people found this review helpful. Did you? |
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Excellent colour set and personalised serviceExcellent value for money. Loved the idea of personalised colour mix for me and posted directly to me as well! The colour mix was better than previous shop bought ones I've always used, there was no unpleasant odour and enough to cover whole head. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsShelagh - We're so happy to hear that you're enjoying Hair Color! We truly value your feedback and look forward to hearing from you again in the future!! |
My colorLove the product it looks so natural and my hair is soft and shiny I recommend it 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHelene- We're so happy to hear that you're enjoying Made For You custom color! We truly value your feedback and look forward to hearing from you again in the future. |
it was to red i like a more medium auburn colori like med auburn color 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSheila - We’re sorry to hear that you were unhappy with the results of your custom color. We have reached out to you via email to further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
Not impressed with the Grey hair coverage on my past order.The color is perfect on my hairs that are not grey. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLeah - We’re sorry to hear that your hair color is not covering greys as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |
Great colorPerfect color for me loved it! Just had too much as I thought I was only doing the roots 💁♀️ 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsClaire - We're so happy to hear that you're enjoying your Made For You custom color! We truly value your feedback and look forward to hearing from you again in the future.Keep an eye on your inbox for more details on the amount of color received. |
Fried my hairThe cooler looks great on what hair is left and not fried and breaking off. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRoni - Thank you for your feedback. We apologize for the disappointing experience you had with our hair color. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Didn't hurt my hair!I have had my hair done and intermittently done my hair for years. While achieving my ideal color has been a little bit of a struggle, the actual formulation of the product is great. Not at all runny, and left my hair with body and shine. If you knew the exact color you wanted I would definitely recommend! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAshley - Thank you for your feedback. We apologize for the disappointing experience you had with your hair color, as it turned out different than expected. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |