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Custom Color Set
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66,818 Verified Client Reviews |
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Great colorI had been using eSalon Medium Ash Brown because even though I have medium brown hair, I also have a red cast especially on the top in the sun & Ash helps cut red. I have a little gray on top, which is very stubborn & really hard to cover. In fact, I still had grays popping through & a red cast. I talked to eSalon before I ordered again & explained what problems I was having & she suggested changing to Medium Brown & they would also make other changes to the neutralizer etc... to help with the red cast & the stubborn grays. Well, I colored my hair & am happy to say I have NO GRAYS showing through. The overall color is a little lighter than I was hoping for. I didn't see red showing through, but I do see lighter brown & I'm using the Toner Mask every other time I shampoo (with color safe shampoo & conditioner) so I'm hoping I don't see red come back as time goes on, because I noticed my hair is lighter brown after one shampoo & condition (for treated hair) & Toner Mask which was recommended to me instead of Tint Rinse. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJill - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Lola's hairI like the product but I think I want to chage the color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDolores - Thank you for your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Nice shade, but could be lighterI love the color, and the gray coverage, but would like it a little lighter. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAndrea - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color! We love being able to help our clients’ achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Color is better still too redI like your product, this color mix is browner than last but it is still too red 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPam - Thank you for your feedback! Your colorist has received your request and made adjustments since this last order. We hope to continue helping you find hair perfection! |
Something is going onI really loved this until my last 2 deliveries. It turned my hair a bit reddish, I sent my colorist a message for the next delivery and was told it was adjusted. The same think happened. I just received my most current delivery and will try it this weekend and see if anything has changed. If not, I will not be ordering again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsEileen - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Love the colorI love the color and have followed all directions and it doesn’t seem to last as long as I would like. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKatherine - We’re sorry to hear that your hair color faded faster than you expected. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to work with you further to get your desired results. Please keep your eyes peeled for an email from eSalon with your next steps. We value your feedback, and truly appreciate this chance to get your color just right! |
Gray still popping out earlyI love my color and the way my hair feels after using your product, but I find that my gray hairs at my temples seem to come out after only two or three weeks. I am using a shampoo for colored hair so I am just going to try to leave the color on that area longer next time I use your product. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsWendy - We’re pleased to hear that you’re enjoying your Customized Hair Color! We truly value everything our clients’ say. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! |
Hair colorI wish that color would be more purple then dark brown 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRandi - Thanks for your feedback! Your order is fully backed by our Color Happiness Guarantee, and our colorists have already worked to adjust your formula. We look forward to crafting your next custom color! |
Liked hair colorEnjoyed the color its perfect however I'm in the midst of a transition of going natural even before coloring my hair because I'm just loosing to much hair. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDianne - We're glad you loved the results of your Customized Hair Color! We truly value everything our clients’ say. We hope to continue helping you find hair perfection in the future! |
Nice but faded slightlyThe color came out great. My hair felt healthier AFTER I colored it. But my color did fade. I had Mahogany Brown. It still looks good but I did lose that "POP" it had when I initially did it. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJennifer - We’re sorry to hear that your hair color faded faster than you expected. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to work with you further to get your desired results. Please keep your eyes peeled for an email from eSalon with your next steps. We value your feedback, and truly appreciate this chance to get your color just right! |