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Custom Color Set
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66,903 Verified Client Reviews |
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Not covering grey all the wayNot sure if I will reorder 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDebra- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color ResultsCan I apply another hair color, violets over this application now This is not the color I'm looking for 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCozetta - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Perfect color and a vast improvement over other color subscription services.I came to eSalon after a failed attempt with another at home color subscription service. I made a poor color choice with the previous service, which gave me ashy ends that people thought was a failed attempt at the gray hair trend. When I provided the other color service with this feedback, hoping for help in making a better choice, the website just told me not to put hair color on my ends, and I could not find an easy way to be sure I chose a similar color with a warmer undertone on my own. On the other hand, I felt like eSalon had a more nuanced color selection and provided a chart so that I could start with their recommendations but easily see how to push that color to a warmer less ashy shade. My color was perfect on the first try but if I wanted to tweak it, eSalon makes that easy. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHeather - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
PrettyI really like this color but it is more pink in my hair I wish it was more purple 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMaria - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Natural lookingSo I naturally have red-copper colored hair. Started going white in spots. Went to Aveda salons twice and my hair came out wierd colors that do not exist in the real world. I like this color except it did not cover the white hairs and the I almost passed out from the ammonia smell in the shower even with the vents all going. The smell was SO strong. Yuck. Maybe my white haira are too course and hopeless. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBuffy - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Easy to useI got the kit in, I was very interested and impressed by it. Even though I have prior experience in this industry I wanted to go step by step with the instructions I was given and the supplies so I could give my friends my honest opinion of the product. Love that the product was a bit on the thicker side so if you wanted to apply it by bottle it wouldn't get everywhere. I did everything by the pamphlet, my hair is softer, shinier but I was expecting my hair to be a bit darker with violet tint, nope its the same color. I would recommend this product though! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsThank you so much for sharing your feedback with us, Jennifer! We're glad our tools and resources have been of great help for you to reach your Hair Goals. We look forward to blending your next color soon! |
Easy process and more accurate color this time aroundThe customer service was awesome. They sent me an email inquiring if my order was received (it was not) then they proceeded to send me a replacement since it had been lost. The color was adjusted this time to a darker shade and this time the color was much more accurately matched to my natural color. I notice that after about a week I can see some grey hair (not roots) visible. I am not sure if grays are tricky to take up the color or I am not saturating them enough (even though I feel like I am super saturating the grey area). I am going to try and be more particular about the application and see what happens. I also love the shampoo and conditioner provided. It makes my hair so silky smooth. I am considering trying the root cover products and ordering the shampoo and conditioner next. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Jennifer, We're thrilled to hear that you're enjoying your custom Dark Brown color. We look forward to our next opportunity to delight you! |
Not enough productI have thick hair and sent in my pic but did not have enough color to cover my greys. I did like the golden brown color but wish it was a little lighter of a brown. It was just covering my roots and just looking at what they sent I knew it wouldn't be enough! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKim- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Colour not quite rightI have had several colour kits from eSalon now and have tried to offer feedback to the colourists each time in order to achieve the shade I want. The first one I used probably came the closest but was a little too dark. However this time I ended up disappointed with the colour result. I am looking to achieve a mahogny shade but found this one too light - its more auburn brown than mahogany! On a positive note the grey coverage was good and that has been the case each time.Better luck next time with my colour I hope. 0 of 0 people found this review helpful. Did you? |
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SAVES ME TIME AND MONEYI REALLY ENJOY BEING ABLE TO COLOR MY ROOTS MYSELF. THIS PRODUCT COVERS MY GRAY 100 % WHICH IS DIFFICULT TO DO. IT SAVES ME FROM HAVING TO GO TO THE HAIR SALON EVERY MONTH. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPam - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |