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Custom Color Set
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66,934 Verified Client Reviews |
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Custom colorLeft my hair feeling very soft, however, it didn't completely cover my gray - even though I left it on longer than recommended. A 4 of 4 people found this review helpful. Did you? |
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Response From Our ExpertsPatti- We’re sorry to hear that your hair color did not adequately cover the gray. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide better coverage. So we have credited your account for one complimentary hair color order. One of our representatives has reached out to you with directions on how to redeem this credit. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
Not anywhere closeI followed precise instructions, sent in pictures and everything. My hair went from a medium brown with gold tones to dark brown with auburn in it (I want to lighten just a tad). The color I picked was Golden Copper, so I knew there would be some red. Overall I would not recommend. Also made my hair very hard to dry and oily. Will be looking elsewhere. Lastly, if you have long hair not nearly enough shampoo or conditioner is included for one use. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsShana- Thank you for your review. We’re sorry that your color formulation came out darker than you were expecting and that your hair felt dry and oily. Since you were unhappy with your results, a representative has already refunded you for your color, per our Satisfaction Guarantee. We would love to hear any further feedback about how we can improve your eSalon experience. |
SublimeLa couleur n'était pas celle que j'avais demandé mais, la coloriste a fait un travail incroyable ! Une couleur parfaite pour l'automne et qui donne de la lumière et de la profondeur à mes cheveux. J'adore ! Merci beaucoup ! 0 of 0 people found this review helpful. Did you? |
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Farbe perfekt getroffenFarbwunsch wurde genau getroffen. Asch Braun. Toll das so viele Utensilien wie Handschuhe, Conditioner etc. dabei sind. 0 of 0 people found this review helpful. Did you? |
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Voll zufriedenIhr Lieben, vielen Dank für die Haarfarbe. Sie entspricht voll meinen Erwartungen. LG Jutta 0 of 0 people found this review helpful. Did you? |
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Ich Liebs :)Sieht richtig schön aus würde gern ein Bild senden aber geht nicht Danke euch:) 1 of 1 people found this review helpful. Did you? |
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CouleurTres tres couleur magnifique 0 of 0 people found this review helpful. Did you? |
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Tolle Farbe!Danke für diese tolle Farbe, ich bin wirklich total happy damit :) 0 of 0 people found this review helpful. Did you? |
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ParfaitCouleur parfaite et quantité très satisfaisante 0 of 0 people found this review helpful. Did you? |
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Natürlich schönEine Farbe , die so natürlich wie meine echte Haarfarbe aussieht! 1 of 1 people found this review helpful. Did you? |