66,934 Verified Client Reviews |
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My product.Please do not send me anymore dye at this time. I am not able to pay for it. Thank you, Linda Nash 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLinda - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We have reached out to you via email to see about remedying this situation. Keep an eye on your inbox for more details. |
Color setIt’s a good product but I think I need to change my color 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMonica- Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Love itI love the colour my hair has become! It's an 8 out of 10 but the reason why I didn't rate 10 was because it didn't dye my greys :( so I'm very sad about that 1 of 1 people found this review helpful. Did you? |
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Love my blondeI’m a mature blonde with white coming in at the front hairline and temples. This is the only color that actually makes my hair blonde again! Others just make it look grey. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKristin - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Great colourThe colour mix for me is perfect ,but I really don't need all the accessories that come with it evrytime ,I would just like the colur and pay a bit less, 0 of 0 people found this review helpful. Did you? |
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Perfect!This was the 2nd color I tried as the first was too dark. Came out great. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMerrie - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Camo WandLoved this product; that is until my color was discontinued. I check back regularly but no more auburn. Wish I could purchase it again in my color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsElaine - This kind of feedback is very rewarding. We're so happy to hear that you enjoyed our Camo Wand! We look forward to the next opportunity to delight you! |
Great ProductLoved the product and the colour-found a difficult to squeeze out of the bottle as quite thick but used bowl and brush and it was great to use. 0 of 0 people found this review helpful. Did you? |
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Good colour but still a few greysFirstly - I like this a lot. Felt much more confident applying than when I have spent ages in a shop staring at two boxes of dye that look exactly the same but aren’t! I watched all of the videos and got to it. I have some really stubborn greys at the side and front so paid extra attention to those areas as per the videos. I checked and rechecked to make sure they were saturated. But then after washing and as my hair began to dry, I was a little disappointed to still see some of them. Don’t get me wrong, there are less than usual with previous dyes I tried, but I think maybe I had unrealistic expectations. Also I tried a semi so maybe that’s why too? Hasn’t deterred me though, I like the service a lot. 0 of 0 people found this review helpful. Did you? |
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Not going to like this but...Love the product but.. I want my product on the 1st but you can’t specify the first. I have to go in every time and put in the date ahead of time to get it on the first. You can’t put in 4 weeks because it doesn’t fall that way. Need to make it easier for the customer to put a date in and for the company to figure out how long it takes for that product to be received on time. I was expecting my order on the 1st, I will not be getting it until the 8th. Now I have to figure the date to use to get it on the 1st every time 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKathy - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color. We take our clients' feedback to heart and continue to improve our service each and every day. We hope to continue helping you find hair perfection! |