|
Custom Color Set
|
66,713 Verified Client Reviews |
|
Sort by: |
|
ColorWhile quality of color (mine is demi-depositing formula) is high, the tint is OK, it is close but unfortunately not perfect. I use this color for in-between of the salon colorings. 0 of 0 people found this review helpful. Did you? |
|
Works okay for meInitially does well but i noticed that it fades out of my grays quicker than usual. :( Maybe i need something different. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsCyn - We’re sorry that your hair color did not provide the coverage you expected. We have reviewed your account and see that your colorist has received your feedback and created a reformulated shade designed to better suit your needs. Again, we are sorry that you were unhappy with your color results and hope to receive more of your feedback soon. |
Color Made Just for MeI don't like giving this a 3, as the color matched perfectly and it looked fabulous. It just didn't cover the grays I was hoping to cover. If someone said I see you've got a gray hair, I would be shocked! At 44 I don't have that many and I only see them when I'm up close and personal with my hair in the mirror. So I chose the lowest setting for gray coverage. Unfortunately, it didn't cover the grays at all! But the color sat on those gray hairs longer than any other part of my hair. I was perplexed. I did contact eSalon and they are redoing the color and sending me a new bottle. I'll post how it turns out! 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsWe apologize that your formulation did not provide the gray coverage you expected. We've reviewed your account and see that we have, per our Satisfaction Guarantee, processed a complimentary reformulation designed for increased coverage. Again, we are sorry that you were unhappy with your color results and hope to receive your feedback on your reformulation soon. |
ColorUnsure what the reason was on the color this time... It made my hair color very burgundy like fake looking. First time ever. This is my 3rd batch and prior applications were great!!! Disappointed this time. Kind of a bummer... 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsSheri - We're sorry that your most recent color application didn't deliver the results you expected. We've reviewed your profile and see that your colorist credited your account with one complimentary color order. This complimentary order will include a reformulated color based on your feedback. We look forward to crafting your custom reformulation to better suit your needs. |
Does not sufficiently cover graysI am not satisfied that the product colors the gray hair I have. Also leaves my hair kind of dry 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsMary- We’re sorry that you were unhappy with the gray coverage of your color. Since the color was not 100$ satisfactory, a member of our Color + Care Team has reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
Custom colorLeft my hair feeling very soft, however, it didn't completely cover my gray - even though I left it on longer than recommended. A 4 of 4 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsPatti- We’re sorry to hear that your hair color did not adequately cover the gray. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide better coverage. So we have credited your account for one complimentary hair color order. One of our representatives has reached out to you with directions on how to redeem this credit. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
Not anywhere closeI followed precise instructions, sent in pictures and everything. My hair went from a medium brown with gold tones to dark brown with auburn in it (I want to lighten just a tad). The color I picked was Golden Copper, so I knew there would be some red. Overall I would not recommend. Also made my hair very hard to dry and oily. Will be looking elsewhere. Lastly, if you have long hair not nearly enough shampoo or conditioner is included for one use. 1 of 1 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsShana- Thank you for your review. We’re sorry that your color formulation came out darker than you were expecting and that your hair felt dry and oily. Since you were unhappy with your results, a representative has already refunded you for your color, per our Satisfaction Guarantee. We would love to hear any further feedback about how we can improve your eSalon experience. |
TeintureJe suis très satisfaite du résultat obtenu. La coloration est parfaite et m'a permis de cacher mes cheveux blancs 0 of 0 people found this review helpful. Did you? |
|
TollNach einer Änderung der ersten Farbe erfüllt diese Farbe nun alles was ich wollte! Wirklich toll dieser Service. 0 of 0 people found this review helpful. Did you? |
|
Super Farbe :)Farbe gefällt mir sehr gut und einfache Anwendung 0 of 0 people found this review helpful. Did you? |