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Custom Color Set
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66,566 Verified Client Reviews |
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not the best dyei didn't really see any difference in the quality of the product as i would a convenience store box hair dye. the box set up was pretty and fancy, but that's it. i would not re-order this product again. 0 of 0 people found this review helpful. Did you? |
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Not to impressedI found it expensive and the colour faded fast 0 of 0 people found this review helpful. Did you? |
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Did not cover my gray :-(Very disappointed, I loved the way the product made my hair feel afterwards and the color was a perfect match! However, it's been 2 weeks and I need to dye my grays again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTanya - While we're glad that you enjoyed the initial results of your hair color, we're sorry to hear that it didn't offer the coverage you expected. We see that your colorist carefully reviewed your comments and adjusted the formulation to provide longer lasting results. We hope this adjustment better suits your needs and look forward to hearing your feedback in the future. |
Color match is very good, however, if you have grays.....It fails to fully cover the grays with a 30 minute treatment when dying red hair. Red is difficult to get into the hair cuticle. It works better on pigmented hair than on grays. 0 of 0 people found this review helpful. Did you? |
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Disappointed 😔Colour was very orange and product wasn't the easiest to use. 0 of 0 people found this review helpful. Did you? |
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not same colorthis bottle was no where close to last bottle i received colors totally different .. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLori - We're sorry to hear that the color result of your recent color order did not come our as you expected. We see that your colorist was able to adjust your formulation to a shade designed to better suit your needs. |
A lot of fuss about not so much.It seems to me that this kit is just the usual stuff presented in a glorified manor. Aside from the fact that the color is too dark, it has left my hair course instead of soft as it was. I am not impressed 0 of 0 people found this review helpful. Did you? |
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Custom colorGood quality product, but the colour is off- too dark and not enough auburn. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSusan - We apologize that your color turned out differently than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color to better suit your needs. So we have credited your account for one complimentary hair color order. Your colorist will review your comments and adjust your formulation and/or instructions for your next order before it ships. Again, we’re sorry that you were unhappy with your experience and look forward to crafting your custom reformulation. |
Color is not as expected, and I trapped into the abo.Before I noticed it, I have got 3 deliveries. Further more the color is for my opinion to red. I expected alight brown what not contains red. 0 of 0 people found this review helpful. Did you? |
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Not really 1 star for the color - just had to select something to give feedbackI never received my first shipment. Pushed out my next delivery while I decide if it's worth the risk or if I should just cancel. 0 of 0 people found this review helpful. Did you? |