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Custom Color Set
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66,516 Verified Client Reviews |
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OMGSo not what i expected! It's FIRE RED!!!! Went to the pharmacy for a other color ASAP!!! I order a blonde with a hint of copper, i got a RED RED RED!!!!! Ouach... 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMelanie - We’re sorry that you were disappointed by the results of your color application. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |
Color didn't turn out rightThey sent me the "blue black" color (which is what I wanted), but it turned out just black. When I was dying my hair, I could see the blue tint in the dye....but literally after washing and drying, my hair turned out to be just a soft black with absolutely no hint of blue. I was disappointed because I followed the instructions word for word. It's still a nice color, but not entirely what I wanted. Wish I can post before and after pictures. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAlisha - We apologize that your color turned out differently than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color to better suit your needs. So we have credited your account for one complimentary hair color order. Your colorist will review your comments and adjust your formulation and/or instructions for your next order before it ships. Again, we’re sorry that you were unhappy with your experience and look forward to crafting your custom reformulation. |
Very poor qualityVery poor. Dont Hate it...just very poor quality. By following directions to the letter...15 minutes on the roots....10 minutes on the rest...use left over color to lather up and rinse. Now after my hair is dry...grey is NOT COVERED....Hair feels like straw. Nice and Easy works much MUCH better.... I will not reorder.....ever. 0 of 0 people found this review helpful. Did you? |
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Messygray came back as quickly as salon or drugstore brand. After several days after coloring still coming off on pillow cases Color was great but not worth the extra expense compared to drug store brands 0 of 0 people found this review helpful. Did you? |
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Still Waiting On Devilvery. Seriously?!How long does it take to receive the product? I can promise you I'll cancel when I receive it. I pay shipping for a two week delivery? 0 of 0 people found this review helpful. Did you? |
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color niceI need more gray/white coverage. Color doesn't seem to last very long. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsCheryl - We’re sorry to hear that your hair color faded faster than you expected and that you needed some more grey coverage. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide longer lasting results. So we have credited your account for one complimentary hair color order. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
My Hair is two different colors the roots are gold and the Hair is medium brown,I HAVE A WEDDING SUNDAY 8/7/2016. HELP! 0 of 0 people found this review helpful. Did you? |
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too darkMuch too dark and after a week already grayhairs.Also the matchup shampoo and conditioner does nt work. Really not satisfied by the esalon products 0 of 0 people found this review helpful. Did you? |
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Just alrightUnfortunately, although the color was supposed to have Ash tones and minimize red and orange, it faded to an unattractive reddish color at the hairline. Although that may be because that's where most of my gray is, I had been using Preference by L'Oreal in Dark Ash Brown for years and I never had that type of fading. I tried e-salon because it's often difficult to find the L'Oreal, but I just don't think it works for me. 0 of 0 people found this review helpful. Did you? |
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Convenient but missing somethingConvenient but can't get to multi tones like I would really like 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsWanda - Thank you for your feedback. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |