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Color Set
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66,541 Verificado Comentarios de clientes |
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My hair is orange and blueI filled out the forms. Followed the instructions. And the ends are blue green and the roots are orange 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCourtney W. - Thank you for your feedback. Upon reviewing your eSalon profile, we see that you have already discussed with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Did not at all turn out like the advertised photoThis custom colour was depicted as being a dark purple. This dye absolutely did not turn out purple, but rather slightly reddened my already dark, red hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAlanna - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best! Please keep your eyes out for an email from us. We will be reaching out to you to make this right! |
Un catastropheLa première était superbe mais là c est un vulgaire châtain clair avec de légers reflets, j aurais eu la meme en grande surface bien moins cher…. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCorinne - Nous sommes vraiment désolés d'apprendre que les résultats de votre coloration vous ont déçue. Nous travaillerons avec vous pour réaliser vos objectifs couleur. Nos experts coloristes vous contacterons par email afin de vous assister davantage. |
Châtain cuivréJe suis moyennement sastisfaite car je suis bien devenu châtain donc satisfaisante sur ce point mais le cuivré est inexistant 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAurore - Merci de votre retour. Si vous le souhaitez, nous serons ravis de modifier votre couleur ! Veuillez vérifier vos emails, nous vous contacterons avec toute information pour une modification. |
Left my hair very dryColor came out great but really dried up my hair 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJessica R. - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback! |
Wrong colorColor was nothing like described!!!!! My hair turned out a black color Had to pay more money to get it fixed!!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJanette P. - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals! Please, keep your eye out for an email from us for your next steps. We truly appreciate your feedback! |
HORRIBLE COLORMy color turned out NOTHING like the example pics. It’s a horrible orangey-red color. My roots are a reddish-brown, then the strands are a completely different color. I won’t ever use this service again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJennifer L. - Thank you for reaching out to us! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Don’t purchaseDon’t purchase, Do not purchase from this company once you try it when you try to cancel they will continue to charge you and send you more. Congratulations I had to cancel three different times. They refused to refund or except the product that had been unopened. Total rip off! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJean S. - Thank you for your feedback. We are so sorry to hear that your experience was not all it should have been. Here at eSalon we are always happy to help in any way we can! Please let us know if you need further assistance. |
Didn’t have any purple undertonesI was excited to use this sadly there are no undertones 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBritney K. - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact via email and will be happy to assist in this process. |
Not close to color I choseMy hair ended up about two levels darker than what I chose and not in the least but copper either. Following the instructions to start at my roots and let them process first also gave me hot roots. My hair looks and feels terrible. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosIleina M. - Thank you for your feedback! Upon reviewing your eSalon profile, we see that one of our Color Experts has already discussed with you to resolve your concern. Please, let us know if there is anything else we can help you with. |