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Custom Color Set
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66,637 Verified Client Reviews |
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no changei noticed no difference in color after using this. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsShannon - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Verry disappointedI ask for specific color,is not even close to the color from the picture I send you guys,am very upset with tha results,not worth the money or the try i will cancel my subscription thank you 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDigmari - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution, and have your hair looking its very best. Please keep your eyes out for an email from us shortly, we will be reaching out to you to make this right! |
Left my hair brassy.I wanted to cover my roots to match my current blonde color but this turned me red/brassy. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLisa - We apologize that your hair color wasn’t what you expected. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula for your next order. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Color Treated HairI purchased this with the idea and assumption that I would be much better than a local store purchase and it would last longer also. It was not and did not. I will be canceling my auto ship today. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMarla - We apologize that you were disappointed by the gray coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our Color Specialists to get this resolved for you right away. We truly appreciate your feedback, and the opportunity for us to make it right! |
dissapointedDidn't cover greys 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLisa - We apologize that you were disappointed by the gray coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from us to get this resolved for you right away. We truly appreciate your feedback, and the opportunity for us to make it right! |
its just not for mewas looking to try something new but wasnt so impressed with the outcome. will stick to my other hair color brand 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsFarah - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Color is just ok, my fault when orderingThe formula is thick and kind of oily so it stayed in my hair and felt really greasy until I used vinegar to get it completely washed out of my hair the next day. The formula colors very well compared to the kits that you can get in the store. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLynn - Thank you so much for sharing your feedback, we are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is not typical of our product, and we take your feedback seriously. We want to make this right, and will be reaching out to you shortly. Not to worry, you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
Not for meI can not see any difference other than the price between what I have used and this. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDebra - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Hair is dry and residue-yColor is fine. I had to wash it 3 times and my hair still feels gross and straw-like. I don’t think i’ll be using this for hair dye anymore. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAshleigh - Thank you so much for sharing your feedback, we are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right, and will be reaching out to you shortly. Not to worry, you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
C SilayI recently used the hair color and I was not satisfied . I originally turned down the offer of a complimentary hair color. I have reconsidered and thought maybe I’d try again if the offer was still open. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsColleen - Thank you for reaching out to us! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We are happy to work with you to find a resolution, and have your hair looking its very best. Please keep your eyes out for an email from us shortly, we will be reaching out to you to make this right! |