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Custom Color Set
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66,844 Verified Client Reviews |
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Last color change notes.My last order was a color change as my hair was getting too blond. But the day is coming to dye it silver and have done with it. Why? My last dye did darken my blond okay but didnt cover the grey roots. Unless my thinning hair has decided to grow really fast, the grey is half inch from roots already. No change, just every 6 weeks now please. Still love you guys and thank you! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAnne - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Great ColorLove the color. It was exactly what I wanted. Easy to use. Only reason I didn’t give 5 star is because of the strong ammonia smell 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSherrie - We are so very happy to hear that you are loving your customized eSalon color. Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Great coverage and left my hair feeling greatfaded quickly on my ends though! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSusie - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are sorry to hear your color is fading faster than expected! One of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
I did love, but my gray is showing now!!!I really do love this product and feel it is so easy. However my gray is already staring to show thru all through out my hair, not just the hair line. Can it be made for a better coverage of the gray? 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKim - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Works on my gray hairThe color was easy to put on and directions were thorough. There was a bit of ammonia odor which I didn’t care for but the color mix was good and still looks good after 3 weeks. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJudy - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color and your customized instructions. Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
It was FabIt was a fab colour, turned out beautifully. My only issue would be that some of the bristles from the colour brush came out of the brush when i was mixing my colour and i had to pick them out of the mix, otherwise it was a great product. 100% 0 of 0 people found this review helpful. Did you? |
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Great colorI wish it covered my gray better. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsChristina - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Color is goodColor is good but did not cover my grays and was a bit dark 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAlicia - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Does what it proclaimed to doMy greys were covered exceptionally well. Unfortunately I have very thick hair and It didn't get the roots as much as the top of my head. I'm hoping that the next order will rectify this. So far my hair is not dry as I was expecting it to be. I'd say it's a very good product. 0 of 0 people found this review helpful. Did you? |
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I love itjust need to cover my Grey's better 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAracelis - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help. |