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Custom Color Set
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66,713 Verified Client Reviews |
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Most recent color orderI am not sure what happened, but I just put color on my hair four days ago. I have been very happy with my color, however, this time the mixture did not darken my hair at all. When I shampooed it off, the color was as light as it was before I applied the color. Do you have any idea why this would happen? 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsWe apologize that your color did not turn out as expected! Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula that will better provide you with your desired results. Our Color Experts have been in contact via email and will be happy to assist in this process. |
ReviewReally good product but I feel instructions could be clearer 0 of 0 people found this review helpful. Did you? |
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goodI have used the color twice now. I still need better gray coverage near my temples and still striving to find the right color. but overall color is good and seems to last 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKathy - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Like new colorI have been ordering since 2014 how many to get free color? 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCathy - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color! Keep an eye on your inbox for more details. |
Took an adjustmentFirst color was ok but flat and not what I wanted. Second kit with color adjustment along with the highlights turned out perfect!! So be patient. It may take a couple of cycles to get it just right. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLynne - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Perfect tweakI wasn’t completely happy with my initial color. I let my stylist know and she made the perfect adjustment. I love my color! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJennifer - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are very excited to continue working with you! |
DisappointedI asked for a lighter formulation and didn’t get one. I was yes it lighter for this shipment and I usually get an email asking if I want a change, and I didn’t get it 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDiane - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Looks greatWish I could change up the color once in a while though. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAlicia-We are happy to make adjustments to your color upon request. We see that your colorist reviewed your comments and adjusted the formulation for your next color order as requested. We look forward to hearing your feedback on this new formulation soon. |
Just buy it.Don't even think about it. Don't buy hair color from a box. Box color is like trying to paint a Monet with a box of crayons. E Salon gives better advice for your hair than your stylist does. You can call them and they will help you find exactly what works for you. Don't pay salon prices, either. Take yourself to dinner with that money. Your hair will be so pretty while you eat your filet. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDoris - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
I love my color. Thanks saraIt only took a couple of adjustments to get .my color just right 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Donna, We're so happy to hear that you're enjoying your custom Dark Blonde color! We truly value your feedback and look forward to hearing from you again in the future. |