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Custom Color Set
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66,713 Verified Client Reviews |
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My Hair colorMy hair is now different shades. See my current picture. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDenise - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
PerfectCovered my grey like A Pro 0 of 0 people found this review helpful. Did you? |
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Loved it!I really love the color they worked out for me as well as the highlights. I had my daughter apply both following your instructions. The only problem is that my hair started falling off after three weeks. I had my thyroid checked and it came back okay, so I’m putting my order on hold for now. I wonder if others have had this problem before. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsInes - We’re truly sorry to hear that you have had hair loss since using our hair color. In general, a person will typically lose up to 200 hairs a day. If you feel you have been losing significantly more than this, you may have had an allergic reaction. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
Happy customerThis did exactly what was promised. I only wish they offered a lifting agent so that I could try more vibrant colors on my naturally brown hair! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsIleana - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Love the colorEasy to use, love the color, your color consultants were correct, the other color would have been too dark 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDiane - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Love the colorIt last for at least 7 was, but the gray on my temples wash out after about 2 was. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBarbara - We are sorry to hear that you were not fully satisfies by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
DelayedHi Esalon team, Unfortunately I am quitting your account , I live in Czech Republic, last time I orders in 14th of June and after a big hustle of custom office I received today and I paid extra 30£… so that’s became the really expensive hair color for me.. as it’s mentioned on your account that delivery is free… Please I request you to delete my account and all information from your site.. Many thanks. Munazza Zahid Czech Republic 0 of 0 people found this review helpful. Did you? |
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Love the colour, feel okDoesn’t feel as good and conditioning to my hair as either salon or shop bought colours but I love the system and product and colour 0 of 0 people found this review helpful. Did you? |
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Good colorThe color is really really good but I guess it just the older I get it is more resistant to coloring. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJaneice - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Lovely colour and beautifully packaged..I've taken one star off because I was hoping for an Ash brown but unfortunately got a chestnut brown. It's a pretty colour but not what I was after. Perhaps my hair throughs out reds when it's dyed. So I'm back to the drawing board to find my perfect Ash brown! Lovely packaging and personalised products 😍 0 of 0 people found this review helpful. Did you? |