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Custom Color Set
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66,713 Verified Client Reviews |
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Will order againIt was a darker color than i have had in the order prior but the color is always long lasting and covers my gray. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAmy - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Great ProductThis hair color worked way better than the others on the market. Better coverage, just as easy to use, and true to color. I just wish they included a cap while the color is processing. That would make it much easier. Think about including it...........would only cost penny's to do. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJudith - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
couleri love the colour and a friend of mine bought the product when she saw my hair but i forgot the referal her name is Lisa Alexander 0 of 0 people found this review helpful. Did you? |
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This was, by, far the best brown color for me that I've ordered thus far!I am still finding it difficult to cover my gray roots for longer than 2-3 weeks...any suggestions? 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSharee - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Color -a match but my scalp itched for daysThe color was a great match. My problem was the chemicals made my scalp very itchy. Hopefully there is a sensitive scalp formula. Update: My formula has been changed by my colorist and it's now itch-free! 0 of 0 people found this review helpful. Did you? |
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Cancel my order and future ordersI asked for you to cancel my order. I noticed on my bank account you deducted money for the hair color. I appreciate your attention but since my finances changed I cannot afford the charge. Thankyou Kathy Rogers 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKathy - Thank you for reaching out! We have reached out to you via email to see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Great colourThe process was easy and the colour looked amazing - all in the comfort of my own home. Only disappointment was that it took 2 weeks to receive my colour after ordering (however, I live in Australia). I have kept this in mind for my next delivery and have increased the frequency from every 8 weeks to every 6 weeks. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLauren - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Not happyThe custom color is what I wanted, now the gray coverage is NOT good at all after a week my grays are showing and I don’t like that. Might need to cancel. I Hebe color my hair 3 times and every time the grays start showing after one week. Not happy!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsReyna - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Color kiI believe I ordered the full color kit and I got the root kit...I really needed the full color kit.... 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMarianne - We truly appreciate your feedback! Upon reviewing your profile, we see that you are currently working with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Love the productsLove the products and plan on continuing receiving this 2-3 times per year. However a little disappointment with the reward program. I’ve been purchasing beginning 2012/2013 and none of those orders counted. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRobin - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |