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Color Set
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66,736 Verificado Comentarios de clientes |
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Good Gray coverage.One bottle gives me three root touch ups making e salon an extremely economical choice for me. My color is darker than when I go to the salon but tweaking it each time will get me to the right place. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Please cancel any orders, *use got laid off from workColor and product was nice 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Downhill From HereAfter giving Esalon the opportunity to help me save money I find my hair dulling out very quickly. I use permanent color. Typically my hair feels stronger, silky and has awesome body when freshly colored. I have not had that experience. My hair has no body, dulls quickly and feeds like straw when freshly colored. I will be terminating my relationship with Esalon. You may have different results as everyones hair is different. It is always worth a try. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAnnie - We apologize that your results did not provide the shine and hydration you expected. Upon reviewing your Personalized Instructions, we would like to remind you to perform the Rinse Through Your Ends step, in which you massage leftover color into your hair until it feels creamy, then add water to rinse. This adds shine and hydration to your hair, and missing this step for your application can cause your hair to feel like straw. We hope this information is helpful! |
A little disappointedI've only tried the product once and was shocked when I was finished and carefully started to comb my hair out and a huge chuck of it came out, I had also used a leave in hair treatment that I use after every wash. I'm also surprised at how fast the color fades considering I use very expensive color treated shampoo & conditioner. All my grey is peaking through so I'm going to try the root touch up this one time and see what happens. I really like the color it's a perfect match to my original, I just pray I don't lose another glop of hair because I don't have much to spare. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDebi - We are truly sorry to hear that hair came out after you colored. Our color does not cause hair loss, but if you do not brush your hair, a physically involved process like dyeing can rinse out any shedded follicles that have built up over time. We recommend consulting with your physician, and will no longer send you deliveries. |
Best haircolor yet!I love the color of my hair now. It never changes, unless I want it to and I get complemented on the color regularly! Women always tell me, they love the color of my hair! And I say, it's from E-Salon! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Good but not greatEsalon gives good color options unfortunately I haven't found mine yet. There's lots of product for coverage which is great and the quality of the color is definitely high end. I just haven't found the right shade of red that I like yet but I'm hopeful. The customer service is awesome! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Absolutely no splashes anywhere!Easy to use, not messy. Did it sitting on a towel on my bed - no mess anywhere and I am not particularly careful. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I love your product but my color is too dark.Packaging and product are amazing 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Hair colorI thought this hair color was pretty good. Once the sun got hotter, my hair turned orange/brassy just as quick as the drugstore brands. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJean - We apologize that your hair color turned brassier than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
Great concept, great customer service, poor resultsI really want to love eSalon. It's such a terrific idea. The customer service was super helpful when I contacted them. The color was very different than I expected but that could be the fault of my perception. I was aiming for strawberry blonde & I ended up with dark red. eSalon website has a great FAQ section that I used to get tips on lightening the color. I left the color on the length of my hair for the recommended time (I believe it was 5mins). I started the time once I'd gotten the color distributed throughout. Maybe I was supposed to start it when I put the color on the 1st section..? I have fine hair. I've spent more money on deep conditioners recently that I would've payed my professional colorist to do my hair in the 1st place. It's very strawlike now & I'm doing everything I can to avoid cutting it all off. I look terrible with short hair so this ought to be a fun summer. I think eSalon is great option for people with a different hair type. Hope it works for you! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTraci - We’re sorry that your hair felt straw-like after your color application. Since you have contacted us and expressed that you were unsatisfied with our product, we've refunded you for your color. Again, we’re sorry that you were unhappy with your results. |