66,655 Verified Client Reviews |
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You made me cry!I’m a nurse practitioner in emergency medicine. To say this year has been tough would be an understatement. I haven’t had a haircut in over a year because I don’t want to accidentally expose a stylist or other clients to COVID from my patients. So I took a chance and tried the eSalon color. I put on an old shirt, crossed my fingers, taped your instructions on the bathroom mirror, and did my best to apply it like I’d seen done so many times in a salon. 30 minutes later I absolutely cried. THANK YOU. It’s PERFECT. I can’t believe I could make my own hair look this great! I will be forever grateful to you - and you’ve earned a loyal customer. It’s definitely a bright spot during terrible times. I appreciate you! Ann Scarbrough 358 of 370 people found this review helpful. Did you? |
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Response From Our ExpertsAnn - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! Thank you for putting yourself on the front line! |
Going back to esalonI canceled my subscription and wanted to get my hair done professionally. After 2 trips to the salon for coloring, I decided that I really like esalon better! The color is much better at esalon!!!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMarilou - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |
FreshThe color is fresh. They did a good job customizing it to my natural copper brown. After cancer, my hair grew back dark auburn and extremely fine. I wish the roots had a little more copper as the current root combo has a pinch more brown but overall it's manageable. I'm not fond that my color is consistently weeks late tho. I always order the set. It says the set comes with roots and ends. 2 bottles. I've tried nearly every other product, including the new partner company. 💞 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTabatha - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Adjusted colorReally enjoying the brighter color so far… Hope it doesn’t show gray as top grows out 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLori - Thank you so much for sharing your joy with us! We're so happy to hear that you're enjoying your color! We truly value your feedback and look forward to hearing from you again in the future. |
Color ratingI think I am pretty much happy with the color although it is closer to what I want when I put a few highlights in it. I do this with a drugstore product because that is most cost effective. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGloria - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Lovely colorVery pretty, very natural color. Was a little darker than i would of liked but it looked very healthy! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKatie- Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Brilliant colour adjustment and coverageThis is my second colour, first one was nice but the roots were a bit light. So I asked for the colour to be adjusted and it’s perfect. Pretty good coverage however a few greys are still showing but that in my opinion makes it all the more natural! 0 of 0 people found this review helpful. Did you? |
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Easy to apply love the blended lookFound the directions very easy to follow. Love the fact it came with 2 bottles which creates 2 toned look. Gray coverage was good. Do wish it had less of a copper look to it 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Cheryl, thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula for your next order. Our Color Experts have been in contact via email and will be happy to assist in this process. We appreciate you sharing, and Happy Coloring! |
Covering greys instructionsI have a few silver strands, not grey roots. I need to color my hair as if I’m changing my hair color, not a root touch up. But I absolutely love this product and the color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJacqueline - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Much nicer quality than box dyeMore natural looking by far 0 of 0 people found this review helpful. Did you? |