66,615 Verified Client Reviews |
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Very easy for a first timerDue to the pandemic I am not going to the salon. I tried eSalon and it was very easy and covered the gray really well. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBetty - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Still the best hair colorNever a complaint... 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTara - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying your custom color! We look forward to the next opportunity to delight you! |
Wow lovely colourBeautiful colour my hair felt conditioned and was lovely and shinny 0 of 0 people found this review helpful. Did you? |
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Just perfectI had a lady come in and cut and color my hair, she didn't do the highlights, and I'm unable to do them, because my hands shake so much, but I love my color every time I do it. Thank you so much. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsEllen - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Great colorGreat color leaves your hair shiny not at all dry far better than store bought color 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCatherine - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
ExcellentI was dubious about using this product and read many reviews (good and bad). I have dyed my hair at home (including using bleach) for 20 years. I'd say I'm a pretty good hand at it and have therefore only gone to a salon a few times, for colour, in my life. Don't get me wrong, I've done the mad dash drive of shame, wearing a woolly hat in summer, to the supermarket/chemist many a time! My hair, before I used this product, had a brown box dye over dry and bleached hair. I was trying to go darker but it wasn't sticking all over. It looked a bit silly to be honest! I am so very impressed with the hair colour and whole service. It arrived quickly, and clearly a lot of time and thought has gone into the packaging and branding. I initially thought there wouldn't be enough product, as my hair is shoulder length but thick, but I even had some left over. When I buy in the shop I always get two - putting the price on par with what I've just paid - and just have enough. It has turned out the exact colour I asked for! I also had a different bottle of colour for the ends, which I thought was a nice touch, and showed that the colourist understood the current colour situation of my hair when I ordered. My hair is now soft, shiny and a lovely colour. It definitely is better than shop bought and, if you follow the instructions (which are simple), I can't see how you could go wrong. Thank you very much 🙌 I will definitely purchase again. 0 of 0 people found this review helpful. Did you? |
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LoveI love the product I received the colour is beautiful I kind of wouldn't mind a little more copper highlighting other than that beautiful packaged beautifully directions easy with highly recommend 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCindy - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to adjust your color. Please let us know if there is anything else we can do to help! |
Ample productMy biggest concern was I'd not have enough product to go through my hair. I have thick long hair and colorists never mix the right amount in a salon. This kit had plenty of product and the colour matches what I expected. I did hope for a slight change based on the advertising but can't complain due to the lovely rich colour recieved. Requesting an amendment was easy... can't wait for my next color to come to see how it turns out. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAngela - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
PerfectI'm someone who's worried about buying box dye because I don't want my hair to dry out and I'm too broke to spend 200 bucks at a salon every month. It took a few tries but my golden brown is amazing and I'm in love with it. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKristina - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color. |
Love the color and customer serviceI'm really happy with my most recent color. I am also impressed that when I had some difficulties with my initial order the company made it right. My only critique is that I don't feel like the gray coverage is quite where I would like it to be. After carefully following all instructions and purchasing the coloring tools, I'm still experiencing some gray at my roots. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTasia - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |