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Custom Color Set
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66,655 Verified Client Reviews |
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Love the idea but not quite rightMy order looked amazing and I couldn't wait to try it. Application - tricky with the bowl and brushes but it was because I'm not used to doing colour that way. The result looked great for about 4 days then greys started to show through and colour lifted so my hair was lighter than I actually wanted. Esalon were good and have changed my formula hopefully this time the results will last longer. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsVikki - While we're glad that you enjoyed the initial color results, we apologize that it faded faster than you expected. We see your colorist has carefully reviewed your comments and adjusted your formulation to better suit your needs. We hope to hear your feedback on this reformulation soon. |
Good Gray coverage.One bottle gives me three root touch ups making e salon an extremely economical choice for me. My color is darker than when I go to the salon but tweaking it each time will get me to the right place. 0 of 0 people found this review helpful. Did you? |
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Please cancel any orders, *use got laid off from workColor and product was nice 0 of 0 people found this review helpful. Did you? |
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Downhill From HereAfter giving Esalon the opportunity to help me save money I find my hair dulling out very quickly. I use permanent color. Typically my hair feels stronger, silky and has awesome body when freshly colored. I have not had that experience. My hair has no body, dulls quickly and feeds like straw when freshly colored. I will be terminating my relationship with Esalon. You may have different results as everyones hair is different. It is always worth a try. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAnnie - We apologize that your results did not provide the shine and hydration you expected. Upon reviewing your Personalized Instructions, we would like to remind you to perform the Rinse Through Your Ends step, in which you massage leftover color into your hair until it feels creamy, then add water to rinse. This adds shine and hydration to your hair, and missing this step for your application can cause your hair to feel like straw. We hope this information is helpful! |
A little disappointedI've only tried the product once and was shocked when I was finished and carefully started to comb my hair out and a huge chuck of it came out, I had also used a leave in hair treatment that I use after every wash. I'm also surprised at how fast the color fades considering I use very expensive color treated shampoo & conditioner. All my grey is peaking through so I'm going to try the root touch up this one time and see what happens. I really like the color it's a perfect match to my original, I just pray I don't lose another glop of hair because I don't have much to spare. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDebi - We are truly sorry to hear that hair came out after you colored. Our color does not cause hair loss, but if you do not brush your hair, a physically involved process like dyeing can rinse out any shedded follicles that have built up over time. We recommend consulting with your physician, and will no longer send you deliveries. |
Best haircolor yet!I love the color of my hair now. It never changes, unless I want it to and I get complemented on the color regularly! Women always tell me, they love the color of my hair! And I say, it's from E-Salon! 0 of 0 people found this review helpful. Did you? |
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Good but not greatEsalon gives good color options unfortunately I haven't found mine yet. There's lots of product for coverage which is great and the quality of the color is definitely high end. I just haven't found the right shade of red that I like yet but I'm hopeful. The customer service is awesome! 0 of 0 people found this review helpful. Did you? |
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Absolutely no splashes anywhere!Easy to use, not messy. Did it sitting on a towel on my bed - no mess anywhere and I am not particularly careful. 0 of 0 people found this review helpful. Did you? |
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I love your product but my color is too dark.Packaging and product are amazing 0 of 0 people found this review helpful. Did you? |
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Hair colorI thought this hair color was pretty good. Once the sun got hotter, my hair turned orange/brassy just as quick as the drugstore brands. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJean - We apologize that your hair color turned brassier than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |