66,655 Verified Client Reviews |
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New clientSo far so good let see in a couple of weeks what happens!! 0 of 0 people found this review helpful. Did you? |
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Good experienceProduct easy to use, no irritation to scalp. Timely refill. 0 of 0 people found this review helpful. Did you? |
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Not so happy this timeI have loved the healthiness of my hair after use on my past uses but this time it left my hair dried out. Even washing it out I could feel the change. It was hard and felt knotted up. The color has been excellent and the coverge lasts almost a full 7 weeks, I've been waiting 8 to recolor. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsHeidi - We’re sorry that you were unhappy with how dry your hair feels. Since the texture is not as you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
Typical coverageHair color covers well. I don't feel it is as shiny, even with using the eSalon products. The sides of my hair after two weeks are already getting light 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKaren- Thank you for your review. We saw that your colorist has seen your feedback and adjusted your custom blended color formulation in your upcoming order to help with the lightening. For that extra shine we would recommend using our Glass Act Shine Glaze which is a professional treatment that adds a glossy, conditioning topcoat to hair and boosts shine between color applications. |
light rootsLiked the color I still ended up with lighter roots better then last but still had lighter roots please help thank you! Happy Holidays! 🎄 0 of 0 people found this review helpful. Did you? |
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Best hair color ever!I love e-salon. My hair dresser said she couldn't tell if she did it or me! 0 of 0 people found this review helpful. Did you? |
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Can't discontinue productProduct is good. Company keeps sending even when you ask to stop. 0 of 0 people found this review helpful. Did you? |
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First-time Using eSalon -- It's OKIt's been years since I've colored my hair. I truly wanted to keep my hair as natural as possible, but grays have started to pop-up and I just couldn't take it anymore. I found eSalon's Custom Hair Color while flipping through an Allure magazine. I love the convenience of ordering online and getting it shipped right to your door. So I hopped on to eSalon and completed my profile. My hair is naturally dark mahogany and thought it would be cool to change my color up a bit. So I went with a custom color with red hues. I received my custom hair color kit fairly quickly in October. I had concerns about the permanent coloring because of the ammonia and contacted my colorist about it to see if I could go with the demi version instead. She assured me that the permanent would be best for the color to hold. A little disappointed, but she knows color better than I do so to kept the kit. I held off from actually using the kit until yesterday November 30. I have never colored my own hair before so it took some getting used to. I did exactly as instructed--only needing to use the first set. The results? I was just OK with it. I really was hoping for a noticeable change with more red and being that I chose permanent that it would do just that. Of course nothing drastic, but at least a tinge of red to show through, but I got none of that. It did cover my grays, though. I'm going to see how long the color lasts because I purchased other eSalon products to maximize the color. For now, I've held off auto-delivery until I use my second color set. If I do decide to start, I'll ask my colorist about having more red in my custom color. 0 of 0 people found this review helpful. Did you? |
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Great productWhile I still some adjusting in color the product is great. I love the inclusion of an extra set of gloves. Delivery makes it so easy as well! 0 of 0 people found this review helpful. Did you? |
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Great productGreat home hair color. Like the regular shipments. 1 of 1 people found this review helpful. Did you? |