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Custom Color Set
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66,689 Verified Client Reviews |
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My colorLove the product it looks so natural and my hair is soft and shiny I recommend it 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHelene- We're so happy to hear that you're enjoying Made For You custom color! We truly value your feedback and look forward to hearing from you again in the future. |
it was to red i like a more medium auburn colori like med auburn color 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSheila - We’re sorry to hear that you were unhappy with the results of your custom color. We have reached out to you via email to further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
Not impressed with the Grey hair coverage on my past order.The color is perfect on my hairs that are not grey. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLeah - We’re sorry to hear that your hair color is not covering greys as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |
Great colorPerfect color for me loved it! Just had too much as I thought I was only doing the roots 💁♀️ 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsClaire - We're so happy to hear that you're enjoying your Made For You custom color! We truly value your feedback and look forward to hearing from you again in the future.Keep an eye on your inbox for more details on the amount of color received. |
Fried my hairThe cooler looks great on what hair is left and not fried and breaking off. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRoni - Thank you for your feedback. We apologize for the disappointing experience you had with our hair color. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Didn't hurt my hair!I have had my hair done and intermittently done my hair for years. While achieving my ideal color has been a little bit of a struggle, the actual formulation of the product is great. Not at all runny, and left my hair with body and shine. If you knew the exact color you wanted I would definitely recommend! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAshley - Thank you for your feedback. We apologize for the disappointing experience you had with your hair color, as it turned out different than expected. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Color Never Came Out GoodAfter signing up for esalon I was excited for my new Auburn color. The first set of color made my hair look Kool-Aid red, I called my colorist and explained in great detail along with sending photos of how my hair turned out. The top of my hair was way darker than the ends. It was a mess. She sent me a new color and I gave that a try. She had assured me that she really understood. Well, I ended up with bright orange hair. No where near Auburn. Thank goodness this color washes out fast. Not only is the color not at all what I wanted twice. The toner stains your hands for days and anything it gets on. The product itself is extremely strong chemicals and burned and smelled horrible. The shampoo and conditioner sent with the product is such a tiny amount it didn’t even cover all of my hair. I did cancel my membership and asked for a refund. I just can’t play around with my hair like it’s a wig. The only reason I’m giving two stars is because they did issue a refund for my color. Not for anything else in the kit but just the color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLeah - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Bruh.. IDK wat happened?!OMG! My hair has stripes of every color. From brown to orange to blonde and so many other various shades. I didn't think I did anything wrong, my hair was coated and I was sooo excited, I called my mom and was telling her how good I looked, but then boom 1 week later I look like a tiger in the wild. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGrace - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Good things don't always last!Looked fantastic ...for about a week! White hair was very evident after that. Instructions were followed to the letter. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGigi - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Great experienceEasy to follow directions, perfect color the first time! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsVictoria - We're so happy to hear that you're enjoying your custom hair color! We truly value your feedback and look forward to hearing from you again in the future. |